Club Admin Assistant

3 days ago

Malappuram, India Cruxlife Full time

**Responsibilities**:
**General Responsibilities**

Front Desk Operations:

- Manage the front desk as needed, including checking guests, taking phone calls, and setting appointments.

Sales and Up-selling:

- Actively promote and sell gym services and packages to guests.

Follow-ups:

- Make follow-up calls to prospective clients or current clients about ongoing promotions, classes, or feedback.

Administrative Support:

- Assist in inventory, scheduling, and other administrative tasks as required.

Safety and Security:

- Ensure all safety protocols are followed, and act promptly in case of emergency.

Teamwork:

- Collaborate across roles and functions to achieve company goals.

Facility Maintenance:

- Perform daily checks on equipment and report any issues.
- Keep workout areas clean and organized.
- Maintain the cleanliness and orderliness of the facility, including equipment.
- Maintain a clean and organized environment within the club.
- Responsible for turning off lights, ACs, and ensuring club property is secure.

Customer Engagement:

- Act as a relationship manager for assigned clients.
- Promote additional services like pool access or personal training.
- Provide excellent customer service, answering queries and solving problems.

Collections:

- Help in collecting payments from customers.

Marketing Support:

- Participate in marketing campaigns and promotions.

Logistics:

- Manage or assist in scheduling, inventory, and other operational tasks.

Training:

- Attend mandatory training programs offered by the club.

Other Duties:

- Perform other duties as may arise and as may be assigned.

**Qualifications**:

- Basic understanding of accounting
- Strong customer service skills.

**Terms and Conditions**:

- This role may include early morning, late evening, or weekend shifts.
- Expected to adhere strictly to the club's policies and procedures.

**Compensation**:

- Salary to be determined based on experience and qualifications.

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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