Process Associate- Order to Cash

2 weeks ago

Jaipur Rajasthan, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- Order to Cash_
- Responsibilities_
- _The purpose of this position is to communicate verbally/in written with the clients and the related departments in order to collect the debt registered by them, according to the Standardized Operating Procedures and Work Instructions._
- _Booking of Incoming Payments: - Bank Statement;
- Remittance advices._
- _Review customer complaints and update customer records if required_
- _Documenting customer interactions & providing information to customers_
- _Coordinating the chase activity, query resolution/dispute management: - Verbal & Written Communication with client;
- Verbal & Written Communication with related departments._
- _Managing dunning letters/collection letters: - Issuing, checking and sending dunning letters/Collection letters_
- _Reading and learning the operating procedures, contributing to the development/improvement of the operating procedures_
- _Escalating of all unsolved/unclear issues to the team leader_
- Qualifications_
- Minimum qualifications_
- _Bachelor’s degree_
- _Strong Communication Skills (verbal and written)_
- _
- Preferred qualifications_
- _Good customer handling skills_
- _High Energy level_
- _Good interpersonal skills that can lead multiple responsibilities simultaneously_
- _Good influencing skills and interpersonal, analytical skills and attention to detail_
- _Good team commitment and results delivery orientation_
- _Good experience in Order to Cash end to end processes_
- _Good understanding of the MS Office suite_

**_
- **

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Jaipur_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Sep 4, 2024, 1:37:12 PM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

  • Process Associate- Order to Cash

    7 days ago

    Jaipur, Rajasthan, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate Order to Cash

    2 weeks ago

    Jaipur, Rajasthan, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate Order to Cash

    2 weeks ago

    Jaipur, Rajasthan, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate Order to Cash

    2 weeks ago

    Jaipur, Rajasthan, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Assistant Manager, Order to Cash

    1 week ago

    Jaipur, Rajasthan, India Genpact Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Assistant manager order to cashAssistant manager order to cash-HMS Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology...

  • Process Associate

    7 days ago

    Jodhpur, Rajasthan, India Genpact Full time

    _Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients._**_ _**_Powered by our purpose - the relentless pursuit of a world that works better for people...

  • Process Associate

    5 days ago

    Jaipur, Rajasthan, India And We Support Full time

    **Job Description: Process Associate for Order Management Process** - **About**_ **And We Support** We are a growing corporate having its registered office at US. A dynamic environment is what you’ll discover at And We Support. We have all the resources to help you achieve your professional goals. Whether you’re an established professional looking for...

  • ▷ (Urgent) Process Associate - Invoice To Cash (practitioner)

    3 weeks ago

    Jodhpur, Rajasthan, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    2 weeks ago

    Jaipur, Rajasthan, India And We Support Full time

    **Job Description: Process Associate for Order Management Process** **_About_ And We Support** We are a growing corporate having its registered office at US. A dynamic environment is what you’ll discover at And We Support. We have all the resources to help you achieve your professional goals. Whether you’re an established professional looking for a...

  • Process Associate

    2 weeks ago

    Jodhpur, Rajasthan, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...