Telecaller

5 days ago

Gandhi Nagar Delhi Delhi, India LTP KIDS WEAR Full time

Telecaller**Company**: LTP Kids Wear**Location**: Gandhinagar Wholesale Market, Delhi**Job Type**: Full-Time**About Us**:
LTP Kids Wear is a **37-year-old** reputed kids' wear manufacturing company, catering to **retailers and wholesalers** across India. We specialize in providing **high-quality and trendy kids' fashion** at competitive prices.

**Responsibilities**:

- **Outbound & Inbound Calling**:

- Call retailers and wholesalers to promote our kids' wear products.
- Handle inbound inquiries and provide information about our latest collections.
- **Lead Generation & Follow-Ups**:

- Generate new business leads through phone calls and maintain follow-ups.
- Convert inquiries into orders by building strong relationships with clients.
- **Sales Support & Order Processing**:

- Take orders over the phone and coordinate with the sales team.
- Ensure timely follow-up for repeat orders and payments.
- **Customer Relationship Management**:

- Build strong connections with existing customers to increase repeat business.
- Maintain customer records and update the database regularly.
- **Promotion of Offers & Discounts**:

- Inform customers about special discounts, festive collections, and exclusive deals.
- Encourage bulk purchases by highlighting product benefits and profit margins.
- **Handling Complaints & Feedback**:

- Address customer concerns and escalate issues to the relevant department.
- Collect feedback to improve customer satisfaction.
- **Coordination with Sales Team**:

- Work closely with the field sales team to ensure smooth order processing.
- Provide daily reports on calls, conversions, and potential leads.

**Skills & Qualifications**:

- **Experience**: 1-3 years in telecalling, preferably in garment sales or B2B marketing.
- **Education**: Minimum 12th pass; a degree in business or marketing is a plus.
- **Language**: Proficiency in **Hindi & English** (knowledge of regional languages is a plus).
- **Communication Skills**: Strong verbal and persuasive skills to influence retailers.
- **Sales & Negotiation**: Ability to pitch products effectively and close deals.
- **Computer Skills**: Basic knowledge of MS Office, CRM software, and WhatsApp Business.

**Why Join LTP Kids Wear?**

✔ **Work with a 37-year-old established brand** in the kids' fashion industry.
✔ **Attractive incentives** for achieving sales targets.
✔ Opportunity to build long-term relationships with reputed retailers & wholesalers.
✔ A **friendly and growth-oriented work environment**.

**Job Types**: फ़ुल-टाइम, स्थायी, इंटर्नशिप
Contract length: 12 months

Pay: ₹10,000.00 - ₹16,000.00 per month

**Benefits**:

- मोबाइल फ़ोन के बिलों का पेमेंट

Work Location: In person

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