Front Desk Executive

1 week ago

HITEC City Hyderabad Telangana, India DIGIT Full time

Job description

Job Title: Front Office Executive

Location: DIGIT Institute, Madhapur

**Job Type**: Full-Time

Job Summary:
As a Front Office Executive, you will be the first point of contact for students, visitors, and clients, ensuring smooth administrative operations and excellent customer service. You will assist in managing office communication, handling inquiries, and providing support for daily administrative tasks to ensure the efficient functioning of the institute.

Key Responsibilities:
Customer Service: Greet students, parents, and visitors, and provide them with necessary information about courses, schedules, and services.

Enrollment Assistance: Support students with the enrollment process, ensuring all documentation is completed accurately.

Scheduling: Maintain the schedule for classes, appointments, and meetings. Ensure the availability of trainers, rooms, and resources.

Office Coordination: Manage daily office tasks, such as maintaining student records, filing documents, and ensuring office supplies are stocked.

Billing and Payments: Assist in managing student payments, generating receipts, and coordinating with the accounts team for fee collection and billing inquiries.

Communication: Convey messages, handle correspondence, and ensure smooth communication between staff, students, and parents.

Visitor Management: Register and guide visitors to relevant departments and assist with any required paperwork or instructions.

Administrative Support: Assist the counseling team and other departments with various administrative tasks, such as creating student reports, filing, and documentation.

Reports: Help prepare daily, weekly, and monthly reports regarding student attendance, inquiries, and other office activities.

Key Skills:
Communication: Good verbal and written communication skills.

Organizational Skills: Ability to manage multiple tasks and prioritize effectively.

Customer Service: Friendly, approachable, and able to provide excellent service to students, visitors, and staff.

Attention to Detail: Accuracy in data entry, filing, and record-keeping.

Tech-Savvy: Familiarity with MS Office Suite (Word, Excel, PowerPoint), Google Workspace, and other office management tools.

Problem Solving: Able to handle challenging situations and resolve conflicts professionally.

Qualifications:
Education: Minimum qualification of a bachelor’s degree.

Experience: Previous experience in a front office role is a plus but not mandatory.

Language Proficiency: English and local language proficiency is a must.

Key Attributes:
Friendly and welcoming personality

Strong interpersonal skills

Ability to work in a fast-paced environment

**Experience**:
total work: 1 year (preferred)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person

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