Tele Caller

4 days ago

Salt Lake Kolkata West Bengal, India Primacy infotech Private Limited Full time

**Job Title**: Tele caller (IT Services)
**Location**: Kolkata (On-site)
**Company**: Primacy Infotech Pvt. Ltd.
**Industry**: IT Services | ERP Solutions | Web & Mobile App Development
**Experience Required**: 6 months to 2 years (Preferred in IT/Software Industry)
**Joining**: Immediate

**About the Company**:
Primacy Infotech Pvt. Ltd. is a leading IT service provider specializing in ERP (Odoo) implementation, website development, mobile app solutions, and digital transformation services. With a client-first approach, we are committed to delivering cutting-edge solutions to businesses across industries.

**Role Overview**:
**Key Responsibilities**:

- Make outbound calls to potential clients to introduce IT products and services.
- Follow up with leads and inquiries to drive business development.
- Explain product features and benefits to prospects in a clear and engaging manner.
- Maintain accurate records of calls and customer information in the CRM.
- Schedule meetings or demos for the sales team with qualified leads.
- Handle client queries professionally and ensure high customer satisfaction.
- Collaborate with the sales and marketing team for campaign execution.
- Minimum 6 months of experience in telecalling, preferably in an IT or tech-based company.
- **Excellent verbal communication skills** in English, Hindi, and Bengali.
- Strong persuasion and negotiation skills.
- Basic understanding of IT products or ERP solutions (preferred).
- Confident, energetic, and target-driven attitude.
- Ability to multitask and work under mínimal supervision.
- Proficiency in MS Office and CRM tools is a plus.

**What We Offer**:

- Dynamic and supportive work environment
- Opportunity to grow within the sales and pre-sales domain
- Attractive incentive structure based on performance
- Exposure to IT and enterprise software industry

Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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