Building Operations, Facilities Services

JLL supports the Whole You, personally and professionally.

FACILITY EXECUTIVE - SOFT SERVICES

**Roles And Responsibilities**:

- Site Operations Management
- Monitoring of Housekeeping related activities
- Arrangement of all consumables and supplies for Client / VIP visits
- Interfacing with the pest control for carrying out the pest control activities at the facility.
- Preparing the Daily/Weekly and Monthly reports
- Collecting all documents from the vendor for compliance audit
- Interacting with the Housekeeping vendor.
- Taking facility rounds and find out snags and raising GUTS tickets for the same
- Follow up and close the tickets logged.
- Effectively manage Facility team to ensure an on time deliverable system.
- Routinely Inspect all services to ensure performance measures are being maintained
- Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client
- Ownership of the Day to day administration, including reports generation of the stocks tracker.
- Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
- Inspect the turn out and attendance of the staff and sign the shift register
- Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
- Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
- Communicate to the FM all incidents issues and pending problems
- Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions
- Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same
- Monitoring the Food Vendors at site.
- Monthly Accruals to be submitted to the FM.
- Co-ordinate with Space planner for any moves.
- Soft services stores and stocks to be maintained
- Indent monthly requirements for Soft services as per the month's budget.
- Involve in Vendor staff Training & Development.
- Manage Concierge Vendor for timeliness and for any escalations
- Oversee Horticulture requirements at site.
- Maintaining stock and issuing of sports equipment.
- Maintain Asset Register

**Vendor Management**:

- Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA
- Carrying out Vendor Background Checks.
- Processing of vendor Invoices

**JD**:
**Ideal Experience**:

- Tertiary qualifications in property, building or facilities management preferable
- Excellent people skills and ability to interact with a wide range of client staff and demands
- Demonstrated experience with tendering and service improvement initiatives required.
- Knowledge of occupational safety requirements
- Strong PC literacy and proven ability to manage daily activities using various systems.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.