Invoicing Agent

1 day ago

Gurugram Haryana, India American Express Global Business Travel Full time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
**What You’ll Do on a Typical Day**:
BackOffice activity to cover invoicing and billing queries
Ensure that invoicing is processed accurately and to expected timelines
Ensure that the SLA on billing query resolution is achieved and maintained
Liaise with tech support for error resolution & system improvement
Ensure all travel tickets are invoiced daily
Undertake manual invoicing & credit notes where required
Perform billing administration tasks where required
Maintain and ensure the accuracy of customer invoicing
With assistance from the setup team identify, investigate, and resolve any issues around customer parameters preventing invoicing
Decrease the turn-around-time taken to render invoices to customers through process improvements
Raise, highlight Invoicing bugs, issues with tech support for error resolution & system improvement
**What We’re Looking For**:
Ability and diligence to follow processes through to conclusion
Strong time management skills
Ability to organize and prioritize effectively
Strong integrity
MS office Proficiency
Travel industry experience preferable
Location Gurgaon, India
The #TeamGBT Experience
**Work and life**: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
**Travel perks**: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more
This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

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