Medical Receptionist

2 days ago


Nikol Ahmedabad Gujarat, India Akshar Hospital Full time

To take the appointment of the patients and update in the software.

To inform the consultant one day prior or on the same day in morning about the total number of consultations.

To check all the OPD rooms for cleaning & dusting done

To greet the person approaching the officer front desk for assistance.

To keep the patient appointments for the day in the consultation rooms

To register every patient coming for the first time and collect the registration fee, as per the policy defined and charges agreed by the management.

To enter the admission record for indoor patient and allot available room/bed as per requirement

To address any billing related queries of patients

To collect the fees for OPD patients including any laboratory tests, radiology scan/tests etc.

To enter the proper service charges for each OPD patient

To prepare billing estimate for prospective indoor patients and ensure proper billing for them

To collect deposit/fees for each indoor patient as and when required

To ensure that the fee collected is handed over to accountant on daily basis at end of the day/shift.

Ensure all charges have been correctly captured and allocated to the patient’s account prior to printing invoices.

Enter cash receipts if needed and assure correct allocations, distribution in accordance with the established protocol.

Maintains contacts with other departments to obtain and analyze additional patient information to document and process billings.

Ensuring that there is no zero outstanding cash on daily basis

Auditing the total receipts generated against total bills prepared on daily basis.

Reviewing all remarks of patients getting admitted with zero or less deposits not done as per room category.

To take the demographic and other related details from the patient’s or their relatives

and ask them to fill the registration form and then enter it into the software.

To collect the charges from every patient coming for all the hospital services

rendered.

To collect all the reports and reference letter of the patient and handover to consultant.

To inform the consultants for the total number of Health check up patients & routine

patients.

To prepare and arrange the reports in the patients file & send it in the consulting

room.

To handover the first consultation paper to the patient & keeping the carbon copy for

OP record.

In case of radiology/pathology investigations, communicate with the staff nurse and

give appointment to in-patients on priority basis/emergency basis.

To prepare the monthly MIS including new patient follow up patients registration

charges, consultation charges, dressing charge, procedure charge and receipt no.

To deposit the cash collected in the OPD to the cashier every day.

To fill up the Credit Billing form for if any credit billing done for any patient and

signature of concerned authority taken.

In case of any discount informed by consultant or management authority then

complete all the formalities as per our policy and take signature of concerned

authority.

To train the newly joined staff on reception department. & prepare a document on list

of topics to be covered in training, which needs to be documented and to be sent to

HOD with signature of Trainer and Trainee.

To be updated about the policies of the hospital.

To follow instructions given by HOD or any Core Committee member of the hospital.

To inform HOD in case any problem.

To coordinate with departments to ensure timely & complete implementation of

decided long term counter measure for non repeat of complaints.

Any other work assigned by the management from time to time

Pay: Up to ₹13,000.00 per month

Schedule:

- Night shift

**Location**:

- Nikol, Ahmedabad, Gujarat (required)

Work Location: In person



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