Telesales Executive
4 days ago
**Key Responsibilities**:
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the sales team when needed.
- Enter and update customer information in the database/CRM.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Keep records of calls and sales and note useful information.
- Meet or exceed daily/weekly/monthly sales targets.
**Requirements**:
- Proven experience as a telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quotas preferably over the phone.
- Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
Note: Freshers also can Apply
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Supplemental Pay:
- Performance bonus
Application Question(s):
- Overall Experience?
- Current CTC?
- Expected CTC?
- Notice Period?
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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