Soft Service Executive

**JLL empowers you to shape a brighter way**.
- He shall be reporting to Estate Manager and would take necessary permissions and directions from him.
- He shall check the attendance of all the Outsourced staff which include Housekeepers, Housekeeping Supervisor, Club Attendant and put up the registers to Property Manager
- He shall be well versed with the housekeeping and Horticulture policies and SOP.
- He shall take round of all the Clubs and premises of the Site.
- He shall inspect the services of Housekeeping & Horticulture at Site.
- He shall coordinate with Engineering/ Fire/ Security staff regarding services of Housekeeping and Horticulture.
- He shall be responsible of safe disposal of Horticulture /General waste and maintain a record of it.
- He shall be responsible to maintain the log book of Housekeeping and Horticulture equipments and store.
- He shall be responsible for maintenance, accountability of housekeeping and Horticulture store.
- He shall be responsible for Recruitment/Training of Housekeeping and Horticulture Staff.
- He shall be responsible for procurement storage & issue of housekeeping and Horticulture store.
- He shall report the attendance status of Housekeeping and Horticulture Staff in each shift to Technical Manager.
- He shall discuss the daily Housekeeping and Horticulture issues with Assistant Estate Manager to upkeep the Site.
- He shall be responsible to maintain the Tricycle issued to Housekeeping and Horticulture Team.
- He shall be responsible to maintain the serviceability of all the equipment’s under his scope.
- He shall be responsible for timely submission of invoices by the outsourced agency and follow up for the staff salary in time.
- He Shall try to settle down the problems relating to Housekeeping and Horticulture management and in case if it is beyond control he Shall contact the Technical Manager or Property Manager.
- He shall be the link officer of customer relation executive.
- Monitors inventory of all housekeeping and Horticulture supplies ensuring that staff has the necessary supplies available to perform their assignments.
- Receives and confirms deliveries of supplies and services.
- Continually seeks to develop housekeeping and Horticulture policies and procedures to improve the current operation.
- Assists in the training and development of all housekeeping and Horticulture Boys/Maids. Demonstrate leadership and training to staff.
- Assists in managing preparation of schedules and workloads for housekeeping and Horticulture staff ensuring maximum efficiency.
- Brief assigned housekeeping staff, schedule duties and tasks and ensure follow-up.
- Responsible for the general cleanliness of the assigned areas.
- Ensure that all paperwork assigned to this position is completed and submitted in a timely manner.
- Responsible for organization, inspection and maintenance of the Housekeeping and Horticulture lockers (beside stateroom service lockers).
- Responsible for all Housekeeping and Horticulture equipment.
- Purchase, re-order and maintain housekeeping and Horticulture supplies and inventory.
- Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena.
- Recruit, schedule and train all new housekeeping and Horticulture staff members.
- Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

**Location**:
On-site -Gurugram, HR

**Scheduled Weekly Hours**:
48

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