Scrum Master

23 hours ago

Bengaluru Karnataka, India The Cigna Group Full time

**Job Objective**:
We are looking for an experienced **Scrum Master** to join our **International Health **portfolio in Bangalore, India. Scrum Master's primary focus will be to create an environment where the teams can deliver high quality, valuable software with a “one team” approach. Scrum Master will typically focus on upholding the values of Scrum, facilitating meetings and discussions, and removing blockers, so that team can focus on product delivery.

**Essential Duties**:

- Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
- Cross collaborates with members of the team from various functions, example data scientist, data analyst, data governance, technology, engineering, quality analysts, product owners, etc. and bring them together as “One Team” to drive outcomes.
- Guiding the team on how to get the most out of self-organization.
- Assessing the Agile maturity of the team and coach the team to achieve higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
- Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
- Building a trusting and safe environment where problems can be raised without fear of blame, or being judged, with an emphasis on problem solving, openness, honesty, and respect.
- Facilitating getting the work done without coercion, assigning, or dictating the work.
- Facilitating discussion, decision making, and conflict resolution.
- Assisting with internal and external communication, improving transparency, and radiating information.
- Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
- Providing all support to the team using a servant leadership style whenever possible and leading by example.
- Facilitating daily scrum, sprint planning, demo, retrospective, PI planning breakout and all essential SAFe events.
- Helping team identify their capacity, risks, and dependencies.

**Preferred Skills/Experience**:

- Experience in working in Health Insurance domain.
- At least 4 years of experience in Scrum Master/Team Coach role.
- Any of the following certification:

- CSM (Certified Scrum Master)
- SSM (Certified SAFe Scrum Master)
- PSM (Professional Scrum Master)
- Second level Scrum Master Certification (CSP, PSM II)
- Knowledge of other agile frameworks: Kanban, XP, etc.
- Knowledge and/or experience with widely successful Agile techniques: User Story creation including Acceptance Criteria, TDD, Continuous Integration, Continuous Deployment, Pair Programming, Automated Testing, Agile Games.
- Excellent communication and mentoring skills.
- Hands-on experience with tools like Jira, Confluence, SharePoint, Mural.
- Ability to prepare and track team dashboards and plans in Jira.

**About The Cigna Group**

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

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