Customer Relationship Executive

1 week ago


Vashi Navi Mumbai Maharashtra, India Minakshi TVS Full time

**Key Responsibilities**:

- Handle customer inquiries related to service booking, delivery, complaints, etc.
- Provide updates regarding vehicle service status.
- Schedule service appointments and coordinate with the workshop team.
- Ensure job card preparation and closure are timely and accurate.
- Follow up for feedback post-service.
- Maintain and update customer database.
- Coordinate with the service advisors, technicians, and spare parts team.
- Maintain daily records of appointments, complaints, feedback, etc.
- Submit daily/weekly reports to the reporting manager.

**Skills & Qualifications**:

- 12th Pass / Graduate (preferred)
- Good communication skills in Hindi, English, and local language
- Basic computer knowledge

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8104980925



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