Client Servicing Executive

7 days ago

PimpriChinchwad Maharashtra, India Croccle Internet LLP Full time

Responsibilities:

- Maintain and nurture strong relationships with existing clients to understand their needs and ensure satisfaction.
- Understand client requirements, goals, and target audience to develop tailored marketing strategies that align with their objectives.
- Collaborate with internal teams (creative, ads, social media, SEO, website, etc.) to develop and execute integrated marketing campaigns, ensuring timely and successful delivery.
- Ensure client satisfaction by effectively managing expectations, addressing any concerns, and delivering high-quality deliverables within agreed-upon timelines.
- Stay updated with industry trends, market insights, and competitor activities to provide strategic recommendations and guidance to clients.
- Proactively identify opportunities for upselling and cross-selling additional services to existing clients, contributing to the company’s growth.
- Stay abreast of the company's services, capabilities, and offerings, effectively presenting and promoting them to clients.

**Requirements**:

- Bachelors/Masters degree in Engineering, Marketing, or a related field.
- Proven experience as an account manager in a digital marketing environment.
- Strong understanding of digital marketing strategies and solutions.
- Excellent communication and interpersonal skills.
- Ability to handle objections and provide effective solutions.
- Experience in client retention and upselling.

Application Question(s):

- Do you have experience working for any digital marketing agency?

**Experience**:

- total work: 1 year (required)

Work Location: In person

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