Telecaller

2 weeks ago

Perintalmanna, India Seven Sigma Healthcare Pvt Ltd Full time

Company: Seven Sigma Healthcare Solutions Pvt Ltd

Location: Perinthalmanna, Malappuram District, Kerala

About Us: Seven Sigma Healthcare Solutions Pvt Ltd is a leading healthcare revenue cycle management (RCM) company based in Kerala. We specialize in managing insurance claims and helping hospitals improve cash flow through timely and accurate settlements under ECHS, CGHS, MEDISEP, KASP, TPAs, and other schemes.

2. Telecaller - Insurance/Healthcare

Job Summary: We are also looking for motivated Telecallers to support our claim management and follow-up processes. The role includes calling insurance offices, patients, and hospital staff to gather missing data, explain requirements and follow up on pending claims.

Key Responsibilities:

- Make and receive calls related to insurance claims
- Follow up on missing documents and claim status
- Maintain communication logs and update follow-up sheets
- Coordinate between internal teams and external stakeholders
- Assist in documentation and claim tracking

Preferred Qualifications: Graduate in any stream
- Basic knowledge of hospital/insurance claim processes preferred
- Excellent telephone etiquette and Malayalam/Hindi/English/ Tamil communication skills
- Good data entry skills and familiarity with Google Sheets or Excel
- Ability to work independently and in teams

What We Offer
- Competitive salary
- Annual increments and performance-based incentives
- On-the-job training and career growth opportunities
- Professional work culture with a collaborative environment
- Experience in handling major healthcare schemes and TPA systems

How to Apply

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you speak Tamil?

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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