Market Response Representative

3 days ago

Mumbai Maharashtra, India Bruker Full time

Overview:
Today, worldwide more than 9700 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers’ needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions.

**Bruker - Innovation with Integrity.**

**Bruker India** is seeking for a **Market Response Representative (MRR)** to join **Bruker AXS Inside Sales** team. This position is based in **Mumbai, India**. As a Market Response Rep, you will play a crucial role in the inbound sales, focusing on engaging with prospects who have already shown interest in the company’s products or services. You will qualify the incoming leads that reach the company thought our website or other marketing activities and route the high-quality qualified leads to the appropriate quota-carrying salesperson.

**Responsibilities**:

- Engage with Marketing Qualified Leads (MQLs): Respond to leads generated through marketing efforts, such as website inquiries, content downloads, and event registrations.
- Qualify Leads: Assess the needs and interests of potential customers to determine if they are a good fit for the company’s offerings.
- Nurture Relationships: Build and maintain relationships with prospects through timely follow-ups and personalized communication.
- Collaborate with Marketing and Sales Teams: Work closely with both teams to ensure a seamless transition of leads through the sales funnel.
- Stay Updated: Keep abreast of industry trends and product knowledge to effectively communicate with prospects.
- Provide Information: Share detailed information about the company’s products or services to educate and engage potential customers.
- Schedule Meetings: Set up appointments or demos for qualified leads with the sales team
- Use CRM and other Inside Sales related software: Track and manage all interactions with leads using customer relationship management (CRM) software.
- Report: Provide regular updates on sales activities and results to management.

Qualifications:

- Diploma, Bachelor’s or Master’s degree in Chemistry, Physics or another related field.
- Minimum 1 to 2 years of experience in a sales or customer service role, preferably in a similar industry.
- Proficiency in CRM software and Microsoft 365 tools. Experience with other Inside Sales related tools is valued.
- Strong verbal and written communication skills
- Ability to build and maintain relationships with potential clients
- Time management and organizational skills
- Ability to work independently and as part of a team
- Language skills: English and other native region-specific languages.
- Available for hybrid or fully remote workplace.
- Available for at least 10% travel globally.

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

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