Telesales Executive

4 days ago

Kalyan Nagar Bengaluru Karnataka, India Switchkart Technologies Pvt Ltd Full time

**Key Responsibilities**:

- Conduct outbound calls to potential customers to promote and sell refurbished mobile phones.
- Provide detailed information about our products, features, and benefits to prospective customers.
- Achieve daily/weekly/monthly call targets and contribute to sales goals.
- Address customer inquiries and resolve issues related to orders, returns, and product information.
- Maintain accurate records of calls, customer interactions, and feedback in our CRM system.
- Collaborate with the sales team to identify new opportunities and achieve sales targets.
- Follow up with leads and maintain relationships to ensure customer satisfaction and retention.
- Assist in gathering customer feedback for continuous improvement of services and products.

**Preferred Qualifications**:

- Minimum 2 years of experience in outbound calling or tele sales, preferably in the retail or technology sector.
- Excellent communication and interpersonal skills.
- Strong persuasive skills and the ability to handle objections effectively.
- Languages
- English, Kannada & Hindi is must.
- Proficient in using CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of refurbished mobile phones and the e-commerce industry is a plus.

**Education**:

- Any degree or equivalent; a degree in business or a related field is a plus.

If you are passionate about sales and customer support and want to be part of a growing team in the refurbished mobile phone industry, we would love to hear from you

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 05/03/2025

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