Customer Service Executive in Tpa Company
2 weeks ago
Overseeing the customer service process.
- Resolving customer complaints brought to attention
- Managing inbound and outbound calls
- Liaising with customers
- Provide accurate, valid and complete information
- Handle customer complaints, provide appropriate
solutions and alternatives within the time limits; follow
up to ensure resolution.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹180,000.00 - ₹360,000.00 per year
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
**Speak with the employer**
+91 7738172255
- Health insurance
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