Customer Service Executive in Tpa Company

2 weeks ago


Marol Mumbai Maharashtra, India Acme Services Full time

Overseeing the customer service process.
- Resolving customer complaints brought to attention
- Managing inbound and outbound calls
- Liaising with customers
- Provide accurate, valid and complete information
- Handle customer complaints, provide appropriate
solutions and alternatives within the time limits; follow
up to ensure resolution.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹180,000.00 - ₹360,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

**Speak with the employer**
+91 7738172255
- Health insurance


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