Retail Sales Executive

1 week ago

Wadi Nagpur Maharashtra, India chaudhari lifestyle Full time

Job description

**Designation** - Customer Service Associate

**Location** : Nagpur

**Company**: Chaudhari Lifestyle is more than just a destination for fashion enthusiasts - it’s a hub of creativity, style, and innovation. With a curated selection of the latest trends and timeless classics, they cater to diverse tastes and preferences, ensuring every customer finds their perfect fit. Their showrooms are not just a space to shop; it's an immersive experience where fashion comes to life. From impeccable customer service to cutting-edge designs, they strive to exceed expectations at every turn. With a passion for quality and a commitment to staying ahead of the curve, Chaudhari Lifestyle is where style meets substance.

**Role and Responsibility**

a. Customer Service: Warmly greet customers upon entry and offer assistance tailored to their needs.

b. Product Knowledge: Provide detailed information about store products, services, and ongoing promotions.

c. Customer Interaction: Address customer inquiries and resolve complaints promptly and courteously, ensuring a positive shopping experience.

d. Product Assistance: Guide customers in locating products within the store, offering personalized recommendations as needed.

e. Sales Promotion: Actively promote and upsell products to enhance the overall shopping experience and meet sales targets.

f. Returns & Exchanges: Manage returns, exchanges, and refunds in accordance with store policies, ensuring customer satisfaction.

g. Store Knowledge: Maintain a thorough understanding of current sales, promotions, and store policies to assist customers effectively.

h. Restocking & Display: Assist in restocking shelves, ensuring products are displayed neatly and attractively to maximize visibility.

i. Inventory Monitoring: Monitor inventory levels and promptly notify management of low stock items to prevent shortages.

j. Stock Checks: Participate in periodic stock checks and assist with inventory audits to maintain accurate stock records.

k. Merchandising: Maintain attractive and organized product displays, ensuring all pricing and promotional signage is accurate and up-to-date.

l. Promotional Setup: Assist in setting up promotional displays and seasonal changes, ensuring they are visually appealing and strategically placed.

m. Customer Environment: Create a welcoming and positive environment that enhances the customer experience and encourages repeat visits.

n. Store Maintenance: Maintain a clean, tidy, and hazard-free sales floor and assist with store opening and closing duties while adhering to health and safety guidelines.

o. Perform various tasks as and when given by the senior management

**Job Type**: Full-time

**Pay**: From ₹12,000.00 per month

**Schedule**:
Day shift

**Work Location**: In person

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- Retail sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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