Customer Support
8 hours ago
We are having an urgent requirement for the position of **"CUSTOMER SUPPORT"** for a well reputed Company based in Gariahat, Kolkata... **Position - CUSTOMER SUPPORT** **Experience - Freshers can also apply....** **Salary - 12k to 20k.** **Location - Gariahat, Kolkata** **Job Description for the position of Customer Support...** We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team members - Inform customers about new features and functionalities - Follow up with customers to ensure their technical issues are resolved - Gather customer feedback and share with our Product, Sales and Marketing teams - Assist in training junior Customer Support Representatives **Contact No. (HR Anjali) - 7003589983** **Job Types**: Full-time, Fresher **Salary**: Up to ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Flexible schedule - Health insurance - Internet reimbursement - Paid sick time - Paid time off - Provident Fund Schedule: - Flexible shift - Monday to Friday - Morning shift - Night shift - Rotational shift - Weekend availability Supplemental pay types: - Commission pay - Overtime pay - Performance bonus - Quarterly bonus - Shift allowance - Yearly bonus Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred) **Speak with the employer** +91 7003589983
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Customer Support
2 days ago
Kolkata, India Human before resource Full timeTop companies are looking for customer a customer support specialist. A specialist is compassionate, kind, and knowledgeable and is able to assist customers with questions and issues related to their queries. **ICSC / CBSC / west bengal board** **Duties and Responsibilities**: - Need outstanding communication skills, empathy, and quick...
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Customer Support
8 hours ago
Kolkata, India Human before resource Full timeTop companies are looking for customer a customer support representative. A representative who is compassionate, kind, and knowledgeable and is able to assist customers with questions and issues related to their queries. **ICSC / CBSC / west bengal board** **Duties and Responsibilities**: - Need outstanding communication skills, empathy, and quick...
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Customer Support
1 week ago
Kolkata, West Bengal, India Wipro Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole & responsibilities: :Provide support to International Clients ( Voice/Non-Voice).Handling Customer QueriesDelivering excellent customer serviceAdhering to communication standardsProblem SolvingPreferred candidate profile :Resource should have Excellent Communication SkillsResource should be flexible to work in night shifts.Freshers/Experienced both are...
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Customer Support
4 days ago
Kolkata, India Human before resource Full timeTop companies are looking for customer a customer support specialist. A specialist is compassionate, kind, and knowledgeable and is able to assist customers with questions and issues related to their queries. **ICSC / CBSC / west bengal board** **Duties and Responsibilities**: - Need outstanding communication skills, empathy, and quick...
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Customer Support
4 days ago
Kolkata, India Human before resource Full timeTop companies are looking for customer a customer support specialist. A specialist is compassionate, kind, and knowledgeable and is able to assist customers with questions and issues related to their queries. **ICSC / CBSC / west bengal board** **Duties and Responsibilities**: - Need outstanding communication skills, empathy, and quick...
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Customer Support Engineer
1 week ago
Kolkata, India Taragana Full timeJob Description Customer support is the face of the company for most of our customers. We strive hard to provide excellent customer support. Your job will be to provide high quality and timely customer support for our product and services. You will also be responsible for maintaining and enhancing our public and internal FAQ database to facilitate faster and...
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Customer Support
2 weeks ago
Kolkata, India SuperProcure Full timeWe are looking for an Customer Support executive who will be responsible for smooth functioning and can facilitate the onboarding and implementation process, and will have a keen eye for detail. Key Responsibility Areas 1. Monitoring gaps in user adoption and making reports on the same. 2. Calling users to drive adoption wherever required. 3. Working on...
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Customer Support Associate
1 week ago
Kolkata, India Adyan Consultants Pvt Ltd. Full time**We are having an urgent requirement for the position of "Customer Support Associate" for a well known company based in Salt Lake Sector, Kolkata...** Experience - Freshers to 1 year Position - Customer Support Associate Location - Kolkata, Sec V, Godrej Waterside - Tower 2- Exit Gate 4th Floor Salary - upto 20 K Job Description for the position of Customer...
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Customer Support Executive
2 days ago
Kolkata, India Teleperformance Full timeWe are hiring for Domestic and International Process (Voice, Chat and Blended) in Saltlake sector 5 in Kolkata, Experienced in Customer Support or Fresher both are welcome to apply. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through...
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Customer Support Associate
1 week ago
Kolkata, India Adyan Consultants Pvt Ltd. Full time**We are having an urgent requirement for the position of "Customer Support Associate" for a well known company based in Newtown, Kolkata...** Experience - 0 to 1 year Position - Customer Support Associate Location - DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali) Salary - Upto 20 K per month Job Description for the position of...
