
Telecalling
6 days ago
**Making Outbound Calls**:Reaching out to potential customers to promote products or services, gather leads, and follow up on inquiries.
- **Handling Inbound Calls**:Assisting customers with inquiries, resolving complaints, and providing solutions.
- **Generating Leads and Sales**:Identifying potential customers, building relationships, and driving sales through effective communication and persuasion.
- **Customer Relationship Management (CRM)**:Maintaining accurate call records, updating CRM systems, and tracking customer interactions.
- **Data Collection and Feedback**:Gathering customer feedback, identifying trends, and documenting interactions for future reference.
- **Following Up and Reminders**:Following up on leads, reminding customers about appointments or deadlines, and managing the sales cycle.
- **Sales Acumen**:Understanding product/service features, benefits, and pricing to effectively pitch and close sales.
- **Problem Solving**:Addressing customer concerns, resolving issues, and finding solutions.
- **Communication Skills**:Maintaining a professional and clear communication style, actively listening to customer needs, and tailoring messaging accordingly.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
- Monday to Friday
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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