Pharma Tele Caller

1 week ago

Chandigarh, India Pramit Pharmaceutical Industries LLP Full time

**Objectives of this role**
- Understand customer psyche and record both successful and unsuccessful sales methods
- Handle huge volumes of inbound and outbound telecalling
- Improve organizational efficiency through diligent observation skills as a telecaller
- Help the company grow by finding opportunities in customer requirements
- Resolve complaints, provide solutions and follow up with customers

**Responsibilities**
- Memorise scripts and customise them for the clients as per the situation while telecalling
- Foster relationships with existing clients, and build a rapport with potential clients
- Make reports and documentation based on conversations that took place during telecalling
- Report the analysis and observation to the team lead
- Adhere to organizational guidelines and methodology while telecalling
- Generate sales by making cold calls to active or old clients

**Required skills and qualifications**
- Bachelor’s degree in B. pharmacy preferred
- Strong communication skills and command of the English language
- Previous experience in a telecaller job or similar role
- Data entry skills to complement the telecalling work
- Ability to close sales through the right negotiation skills

**Preferred skills and qualifications**
- Research skills for telecalling and reaching out to new clientele
- Proven track record of being a telecaller and conducting sales through the telephone
- Ability to switch the communication style based on social cues and conversational hints
- Knowledge of CRM software programs and telephone systems is a big bonus

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**

+91 8847678726

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