Duty Officer- Cinema

6 days ago

Gurgaon, India Legend Group Full time

Duty officer will be assisting the Duty Manager and the Assistant Manager day-to-day management and operations of all the areas of the cinema, including the supervision of the front liners. He/She will be undertaking a range of duties including cash handling, delivering excellent customer service and making sure of all the health, safety and cleanliness standard of the property is maintained.

Roles and Responsibilities

Ensure his responsibility areas are well equipped, operational and his team is provided with adequate tools.

This includes: - Cinema is clean - All POS/ Equipments are active
- Conducting pre-opening Audi check Responsible for improvement of Cinema Operations process and ensuring statutory Compliance adherence Brief his/her team member about the new releases / new marketing initiative & monitor its effectiveness

Adhere to strict staff grooming and hygiene standards

Ensure that Audis are opened in time and GRAs ( Guest Relation Associates) is available at the Exit to thank the patrons 100% assistance to the GRAs.

Responsible for maintain proper FIFO with special care to perishable product Maintains Displays, Danglers & all visuals at candy Responsible for customer query handling/situation handling

Well versed with Movie synopsis and genre Train the staff for up selling, suggestive selling and in auditorium (SOS) selling

Responsible for Compliance of Audit points and execution as per set norms Responsible for TAT for Patron complain resolution.

Responsible for Training and Grooming of GRAs as per SOP.

Control on pilferage in allocated area during the shift Bills to be generated against every purchase and no cash variance (at concessions)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹21,000.00 per month

**Benefits**:

- Flexible schedule
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Speak with the employer**
+91 9911000580

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