IT Desktop Support Intern

1 week ago

Memnagar Ahmedabad Gujarat, India AppsTech solution Entity pvt. ltd. Full time

**Job description**

**Company’s Description**:
AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users.

**Experience**: Fresher

**Location**: Ahmedabad, Gujarat

**Role Description**:
We are seeking an experienced IT Support Engineer Intern

**Responsibilities**:
**End-User system Support**:

- Isolate and diagnose system issues, and report hardware problems to respective vendors.
- Install, reinstall, and configure systems, printers, and scanners.
- Configure desktops and laptops according to customer standardization policies.
- Troubleshoot printer and scanner-related issues. Address issues related to standard office software (e.g., MS Office Word, Excel, PowerPoint).
- Configure appropriate access rights and permissions for printers. Set up wireless access on endpoints.

**Network Support**:

- Provide support for local area network (LAN), wired/wireless issues.
- Assist in the configuration and troubleshooting of network connectivity.
- Ensure network security protocols are followed.
- Collaborate with network administrators to resolve complex network issues.

**Requirements and Skills**:

- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Excellent verbal and written communication skills to assist end-users effectively.
- Customer Service: Strong focus on providing high-quality support to users

**Job Type**: Internship

Pay: 0- 5000 Rs per month(depends on the interview)

Benefits: Provident Fund

Shift: Day shift

Education: Bachelor's (preferred)

**Experience**:

- Desktop Support: Fresher (required)

Location: Ahmedabad, Gujarat

Work Location: In person

**Job Types**: Internship, Volunteer
Contract length: 3 months

Schedule:

- Day shift

Work Location: In person

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