Delivery Professional

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

**About this role**
- Strategic Business acumen: Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business OKRs, business cases. Understands and can evaluate obvious commercial issues/challenges and determining appropriate solutions and responses within a programme/project.
- Problem solving: working collaboratively to find creative solutions to problems, handling abstract concepts, ambiguity and complexity with skill and helping others to handle them too.
- Engagement: Can manage complex personal relationships and stakeholder expectations and can influence and negotiate mutually beneficial outcomes and resolve conflict
- Outcome, benefit and margin management: Able to ensure that the desired outcomes/benefits/margin have been clearly and realistically identified, defined, managed and delivered through to realisation.
- Service Management: a demonstrable understanding of IT Service Management fundamentals, ideally supported by an industry recognised qualification, e.g. ITIL)
- Experience: Prior experience of managing and leading small low complexity programme/project activities, either independently or through a team; experience of the full delivery lifecycle coupled with the ability to define and implement control and reporting requirements for medium complexity programmes/projects to maximise benefit/customer profitability and decrease risk/increase opportunities and uncertainty.
- Technical: GS Products are heavily based around Networking, Voice, Collaboration, Virtualisation and Software Technologies. In this role you will be expected to have a minimum foundational understanding of the relevant Technology in the Portfolio area you lead development on. IP Networking, Internet Voice, Unified Communications, IaaS, PaaS, SDN/NFV and SD-WAN.

**You'll have the following responsibilities**
- You will be the pivot between the Proposition Manager and the teams across BT who deliver. Your role will empower the Proposition Manager to focus on the “What” while you lead all the development teams on the “How” of building better products for our business.
- Provide overarching change leadership against roadmap planning to ensure early optimisation of value through incremental feature build which drives early customer and user feedback to inform and confirm desirablity, feasibility and viability.
- Planning and delivering portfolio developments through agile methodologies customer-centric mindsets, driving solutions which put the customer at the heart of every decision.
- Build relationships across a broad range of stakeholders; develop collaborative programme delivery plans to take new concepts through to in-life, whilst managing associated risk, issues, dependencies, assumptions and constraints.
- Provide overarching change leadership and stakeholder management across multifunctional virtual teams from multiple areas and disciplines across the Portfolio and Development community to address the wide range of change, operational and organisational factors to ensure the roadmap proposition development roadmap succeeds and delivers business case value.
- Continuous improvement of virtual team performance and stakeholder satisfaction in the context of better, faster, cheaper portfolio development which drives competitiveness and growth and puts the customer first.
- Delivery Leadership, management and inspiration of the multifunctional virtual team in the context of direction setting and motivation of the team.
- Technical Leadership - By demonstrating technical competency you will seek to gain the trust of the development teams. You will lead on tough decisions that require risky changes, prioritizing bugs, negotiating “technical debt” for e.g.
- Recognised contributor to the continuous improvement of the portfolio development practises that will create the most value to the portfolio goals (Speed, Customer feedback, revenue generation)
- Measures of success/KPI’s
- Delivery of Value as measured by the Portfolio goals.
- Flow - time from Idea to Value realisation.
- Business improvement using optimised and/or Agile processes to provide:

- Effective Feedback Loops - enabling early and often iterations of products to enhance feedback to improv