
Voice Coach
3 days ago
"Certified a **“Great Place to Work” in India,** Maropost transforms marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. Driven by curiosity, creativity, and collaboration, we power 5,000+ global brands.
We believe in fostering a learning culture where everyone can thrive. If you have a passion for innovation and a drive to create, you'll find a career here. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you.
Become a part of Maropost today and help shape the future of commerce
**About The Position**:
Maropost is looking for a skilled professional to develop and deliver voice and accent training programs, focusing on enhancing communication skills and cultural sensitivity among employees. This role involves improving pronunciation, intonation, fluency, and articulation, while also fostering an inclusive environment that embraces diversity in communication styles.
**What You'll Be Responsible For**:
- Training Program Development: Create comprehensive voice and accent training programs tailored to employee needs, based on industry best practices.
- Accent Neutralization: Guide employees in achieving accent neutrality by identifying regional accents and providing techniques to modify pronunciation, intonation, and rhythm.
- Communication Skills Enhancement: Lead workshops and one-on-one coaching sessions to enhance verbal and non-verbal communication, including fluency, articulation, and body language.
- Cultural Sensitivity Training: Promote cultural awareness and sensitivity to support effective communication with clients and colleagues from diverse backgrounds.
- Feedback and Assessment: Provide constructive feedback through audio recordings and role-playing exercises, assessing progress and identifying improvement areas.
- Continuous Learning and Development: Stay updated on trends and new techniques in voice and accent training, incorporating emerging technologies and methodologies.
- Documentation and Reporting: Keep detailed records of training sessions, feedback, and performance evaluations, generating reports to track progress and measure effectiveness.
**What You'll Bring to Maropost**:
- Extensive knowledge of linguistics, speech patterns, and foreign accent acquisition.
- Strong understanding of sound formation, breathing techniques, and speech therapy principles.
- Excellent oral and written communication skills.
- Ability to work effectively in both one-on-one and group training environments.
- Good teaching methodology with a hands-on approach to modeling speech.
- Experience with training program development and implementation.
- An understanding of cultural diversity and inclusion in communication.
- A passion for continuous learning and adapting to industry innovations.
**Equal Employment Opportunity**:
-
Voice and Language Coach
12 hours ago
Mohali, Punjab, India Maropost Full timeEverything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success,...
-
Voice Coach International Process Mohali
2 weeks ago
Mohali, India Turiyam Consultancy Full timeDesignation - Voice Coach for International Process Work location - Mohali,Punjab (Work from office) - Should have atleast 1 year experience in Soft skills/Voice & Accent training - Must have in-depth understanding of English grammar topics - Graduation mandatory - Should be willing to work in 24/7 set up - Should be available for immediate joining **Job...
-
Voice and Accent Trainer
12 hours ago
Mohali, Punjab, India Maropost Full timeEverything we do is for our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a unified commerce experience that our customers need, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless...
-
Customer Service Representative
2 weeks ago
Mohali, Punjab, India Vision Unlimited Full time**As a Customer Service Representative - Voice you’ll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!** **What You’ll be Doing** **During a Typical Day, You’ll** - Answer incoming communications from customers -...
-
Mohali, Punjab, India Percepta Full time US$ 30,000 - US$ 60,000 per yearHealthcare Insurance Customer Service Representative – English VoiceYour Potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative - Voice, you'll be be part of bringing humanity to business. Our employees have spoken their voices celebrate our purpose, team, and company culture. Our Great Place...
-
Operations Team Lead
1 week ago
Mohali, Punjab, India TP Full timeWe're Hiring | Team Leader – Operations (Chat & Email Process)Location: MohaliJoin the global leader in digital business services and take the next step in your careerRole: Team Leader – OperationsProcess: Non-Voice (Chat & Email)Experience Required: Minimum 1 year as a Team Leader in BPO (Chat/Email process preferred) Key Responsibilities: Drive team...
-
Assistant Operations Manager
3 weeks ago
Mohali, Punjab, India TP Full timeWE ARE HIRING | Assistant Manager – Operations (Chat & Email Process) Location: Mohali Process: Non-Voice (Chat & Email) Experience: 2+ years in BPO leadership roles (AM or TL with proven progression) Shift: Rotational (flexibility required) Key Responsibilities: Lead and manage large teams in a non-voice environment Drive operational excellence,...
-
Customer Success Manager
2 days ago
Mohali, Punjab, India Lytegen Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole OverviewWe are seeking a Customer Success Manager with proven leadership and operational experience to establish, scale, and lead our customer service department. This role goes beyond traditional account management—it requires building processes, implementing systems, hiring and training staff, and ensuring that our customer support becomes a...
-
Agm-mobility Back Office Site
2 days ago
Mohali, India Vodafone Idea Full timeJob Req ID: 41304- Location: Mohali, IN- Function: VIBS- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...
-
Technical Support Lead
3 weeks ago
Mohali, Punjab, India Americana Restaurants Full timeTechnical Support Lead – ALMP Platform Location: Mohali, India | Americana Restaurants India Pvt Ltd – Centre of Excellence At Americana Restaurants, we don't just deliver food — we deliver experiences, powered by innovation, technology, and a relentless focus on customer satisfaction.As the backbone for global brands like KFC, Pizza Hut, and Krispy...