Teleconsultation

1 day ago

Whitefield Bengaluru Karnataka, India Docube Healthcare Pvt. Ltd. Full time

Key responsibilities
- **Outbound calling**: Make calls to prospective customers to introduce products or services, explain features and benefits, and persuade them to make a purchase or schedule an appointment.
- **Lead generation**: Identify and generate new sales leads by engaging with potential customers over the phone.
- **Inbound call handling**: Answer incoming calls from customers to assist with inquiries, provide information, and resolve issues.
- **Customer support**: Help customers, address their needs, and handle and resolve complaints to maintain customer satisfaction.
- **Record keeping**: Maintain accurate and detailed records of customer interactions, conversations, and sales data in a customer database.
- **Follow-up**: Follow up with leads and existing customers to provide new information, confirm details, and nurture relationships.

Required skills and qualifications
- **Communication**: Exceptional oral and written communication skills, with the ability to speak clearly and persuasively.
- **Interpersonal**: Strong interpersonal and active listening skills to understand customer needs and build rapport.
- **Problem-solving**: Ability to handle customer complaints and resolve issues efficiently.
- **Organizational**: Good organizational and time management skills to handle multiple tasks and maintain accurate records.
- **Sales**: Persuasive and confident approach to engage customers and achieve sales targets.
- **Education**: Typically requires a high school diploma or equivalent.

**Job Types**: Full-time, Part-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Expected hours: 4 - 6 per week

Work Location: In person

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