System Administrator

3 days ago

Mohali Punjab, India Jobsandposition Full time

**Position: System Administrator**

**Role Summary**:
Client interfacing and client handling for all tickets and projects for US Cloud, In-house data centers. Have an opportunity to learn and perform all level 1, 2 & 3 work. Great learning and growth. Virtualization, Cloud, AWS technologies. Hyper V and Vmware are extensively used. Live production issues. Capability to perform on the edge. Passion to resolve issues.

**Responsibilities**:

- Dealing and handling, various system and server-related issues physically and remotely.
- Performing Ticket-based operations for our international clients.
- Providing assistance remote as a technical expert to international clients.
- Working as a Kaseya expert and provide solution to any issue occurred while maintaining the server and workstations through Kaseya.
- Communicating with the client and providing them the required information as a technical expert.
- Performing disaster recovery operations and data backups when required.
- Protecting data, software and hardware by coordinating, planning and implementing network security measures.
- Troubleshooting, diagnosing and resolving hardware, software and other network and system problems.
- Replacing faulty network hardware component when required.
- Monitoring the network performance to determine if adjustments need to be made.
- Conferring network users about solving existing system problems.
- Operating the master consoles to monitor the performance of network and computer systems.
- Coordinating computer network access and use.
- Designing, configuring and testing networking software, computer hardware and operating system software
- Training or certification in CCNA, CCNP or MCSA (any one) Mandatory.
- Aware of ticketing system and understanding SLA based ticket resolutions.
- Knowledge of connectwise and autotask is preffered

CTC - 2 lakhs to 3 lakhs

Experience - 1 to 3 years

**Job Types**: Full-time, Permanent

Pay: ₹10,776.06 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday
- Rotational shift
- US shift

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- System Administrator: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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