Program Officer

**ABOUT SNEHA**

A secular, Mumbai-based non-profit organization, SNEHA believes that investing in women's health is
essential to building viable urban communities. SNEHA is 450+ person strong, innovative and progressive
organization that works on health and nutrition in urban slum pockets with women and their families.
SNEHA follows the life-cycle approach to health and nutrition, by intervening at critical junctures
(adolescence, preconception, conception, pregnancy, postnatal infancy and toddlerhood, family
planning) to ensure improved health and nutritional outcomes for women and children living in some of
Mumbai’s most vulnerable and deprived slums and in the Mumbai Metropolitan Region (MMR) as well.

SNEHA recognizes that, in order to improve urban health standards, our initiatives must target both care
seekers and care providers. We work with communities residing in informal settlements to empower
women and communities to be catalysts of change in their own right and collaborate with existing public
health systems and health care providers to create sustainable improvements in urban health. We have
currently multiple programs running across SNEHA which are Maternal and Child Health (MCH),
Empowerment Health and Sexuality of Adolescents (EHSAS), Prevention of Violence against Women and
Children (PVWC), Public Systems Partnership (PSP), SNEHA Shakti, Livelihood Program, Palliative Care
and various domains/departments under Central Operations, Research & Information Management.

**PROFILE**

At SNEHA, our fundamental belief is that prioritizing people is key, demonstrating our strong dedication
to nurturing a supportive and growth-driven atmosphere. We uphold an open-door policy that
champions transparency and open dialogue. We actively invite employees to voice their ideas, feedback,
and concerns, fostering a culture where innovation and teamwork can flourish.

**ABOUT THE PROGRAM**
Goal of the program
- Facilitating an environment conducive to optimum growth and development of children in informal
urban settlements of P North Ward of Mumbai
**“Nurturing care”** Intervention model addresses planned parenthood, maternal health and nutrition,
sexual and reproductive health, child health, development and nutrition and prevention of violence
against women and children for improved health and nutrition status of children through a continuum
of care approach. Program works on an integrated life cycle approach that addresses critical first 1000
days’ period, the period from the start of a mother’s pregnancy through her child’s second birthday with
an extension of children in the age group from 2 to 3 years. To ensure sustainability and continuity of
its work, SNEHA works closely with the Integrated Child Development Services scheme as well as with
the hospitals and health systems of the Municipal Corporation to achieve its outcomes.

**JOB LOCATION**
Aazmi Nagar, Malwani (Malad).

**ROLES AND RESPONSIBILITIES**

Program officer intervention will be heading a team of 4 to 5 community organizers and will be supported
by program coordinator. The responsibilities of program officer will be as follows:
1. Achievement of program deliverables and key result areas on different components of child
health and nutrition, maternal and newborn health, family planning and prevention of violence
against women and children.

2. To improve primary and secondary outcome indicators of the program.
3. Planning, monitoring and supervision of community organizers to achieve monthly deliverables
4. Mobilization and formation of volunteers to take ownership for community engagement and

development
5. Need based training and capacity building of the team.
6. To undertake planning and support team for effective implementation of planned activities.
7. Preparing event and center budgets.
8. Liasoning with government systems like - ICDS, MCGM and BMC department as per the need for

improved health care services by bridging the gap between community and systems
9. Coordination with other NGO’s having field presence in the community like Americares etc. for

referral services.
10. Appropriate and timely documentation of all meetings, events, activities and innovations of the

center.
11. Deliver other program related administrative functions

**MANAGEMENT & REPORTING **

To take daily reports from community organisers

Report weekly to the Program coordinator

Manage data and ensure data entry by CO in comm care daily.

Contribute to the organizational culture and work of SNEHA to an appropriate degree

Participate in the SNEHA activities

**QUALIFICATIONS & EXPERIENCE
**Excellent skills of interpersonal communication, presentation skills, writing in English

Experience in documentation, quantitative and qualitative data interpretation

**Education minimum Graduate or masters (Stream - Social work, public health, Sociology,**
**nutrition and dietetics) **

**Minimum 3 years of relevant experience **

Ability to maintain rol