Front Desk Receptionist
2 weeks ago
Job description:
- **Guest Relations**:
- Warmly greeting guests upon arrival and departure.
- Assisting with check-in and check-out procedures, including verifying information and handling payments.
- Managing room assignments and providing information about hotel amenities and services.
- Addressing guest inquiries, concerns, and complaints promptly and professionally.
- Providing recommendations and information about local attractions and services.
- **Front Desk Operations**:
- Answering phone calls and directing inquiries to the appropriate departments or staff members.
- Managing reservations and cancellations, ensuring accuracy and efficiency.
- Maintaining a tidy and organized front desk area.
- Handling guest requests and resolving issues effectively.
- **Administrative Tasks**:
- Performing data entry, filing, and other administrative duties.
- Managing incoming and outgoing mail and packages.
- Maintaining accurate guest records and updating information as needed.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
Work Location: In person
-
Front Office Manager
1 week ago
Coonoor, Tamil Nadu, India The High Garden Full time ₹ 4,20,000 per yearJob SummaryThe Front Office Manager will oversee the daily operations of the hotel's reception and guest service areas, ensuring smooth check-in/check-out processes, high-quality guest experiences, and efficient coordination with other departments. Responsible for staff management, revenue generation through upselling, and maintaining service standards for a...