Front Desk Receptionist

2 weeks ago


Coonoor, India The High Garden Full time

Job description:

- **Guest Relations**:

- Warmly greeting guests upon arrival and departure.
- Assisting with check-in and check-out procedures, including verifying information and handling payments.
- Managing room assignments and providing information about hotel amenities and services.
- Addressing guest inquiries, concerns, and complaints promptly and professionally.
- Providing recommendations and information about local attractions and services.
- **Front Desk Operations**:

- Answering phone calls and directing inquiries to the appropriate departments or staff members.
- Managing reservations and cancellations, ensuring accuracy and efficiency.
- Maintaining a tidy and organized front desk area.
- Handling guest requests and resolving issues effectively.
- **Administrative Tasks**:

- Performing data entry, filing, and other administrative duties.
- Managing incoming and outgoing mail and packages.
- Maintaining accurate guest records and updating information as needed.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Work Location: In person



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