Patient Care Coordinator

4 days ago

Sonipat, India Noble Hospital Full time

**Key Responsibilities: Patient Coordination**
- Welcome and assist patients and attendants with registration, consultation scheduling, and admission processes.
- Act as a liaison between patients, doctors, nursing staff, billing, and other departments.
- Guide patients through diagnostic, OPD, admission, and discharge procedures.
- Track and follow up on appointments, investigations, and treatment timelines.
- Ensure patient documents, reports, and consents are managed and updated.
- Handle interdepartmental coordination to avoid delays and confusion.
- Support international patients with interpreter services, visas, and travel logistics (if applicable).

**Counselling & Support**
- Offer basic emotional and psychological support to patients and their families.
- Educate patients about treatment plans, expected outcomes, and care processes.
- Address patient concerns and feedback with empathy and professionalism.
- Support patients during distress, particularly those with chronic illness or critical conditions.
- Offer counseling for pre
- and post-procedural stress, especially in surgeries, maternity, and long-term care.
- Provide financial counselling regarding insurance, TPA processes, and payment planning.

**Documentation & Reporting**
- Maintain accurate records of patient interactions, feedback, and escalations.
- Prepare and share periodic reports related to patient satisfaction and coordination gaps.
- Assist in maintaining patient consent forms, discharge summaries, and feedback forms.

**Qualifications & Skills**:

- Graduate in any stream (Psychology/Social Work/Nursing background preferred)
- Additional certification in Counselling or Patient Care preferred
- 1-3 years of experience in a hospital, clinic, or healthcare setup
- Excellent communication and interpersonal skills
- Empathetic, composed, and patient-centric approach
- Proficient in MS Office and hospital management software
- Multilingual skills are a plus

**Key Traits**:

- Compassionate listener
- Problem solver
- Team player
- Emotionally resilient
- Strong organizational skills

**Job Types**: Full-time, Fresher

Pay: ₹11,721.43 - ₹29,822.98 per month

**Benefits**:

- Health insurance
- Paid time off

Work Location: In person

  • Patient Care Coordinator

    2 weeks ago

    Sonipat, India Noble Hospital Full time

    **Key Responsibilities: Patient Coordination** - Welcome and assist patients and attendants with registration, consultation scheduling, and admission processes. - Act as a liaison between patients, doctors, nursing staff, billing, and other departments. - Guide patients through diagnostic, OPD, admission, and discharge procedures. - Track and follow up on...

  • Patient Care

    1 week ago

    Sonipat, India FIMS HOSPITAL Full time

    To meet and greet patients in a friendly and courteous manner& resolve their queries with respect to Doctors OPD timing & specialization/ Consultant visits/admission queries etc. - Providing support and guidance to patients during their visit in hospital. - Ensure proper documentation is maintained about each patient’s progress in treatment, including...

  • Nursing Superintendent

    1 day ago

    Sonipat, India Dayanand Hospital & Critical Care Centre Full time

    **Job Summary** Assess the total needs of patients and prepare plan of nursing care - Admission and discharge of patients - Demonstrate and carry out efficient nursing care, taking care of personal comfort and toilet of patients, administration of drugs and treatment, observation and recording of vital parameters. - Supervise patients diet - Attending rounds...

  • Patient Relation Executive

    2 weeks ago

    Sonipat, India FIMS HOSPITAL Full time

    Assisting patients with special requests and queries to ensure their visit meets their expectations - Coordination between Consultant and patient - Counseling patients referred for surgeries or procedures. - Patient Communication and grievance handling. - Cultivating patient awareness and a patient-service mentality among employees. **Job Types**:...

  • Resident Medical Officer

    3 days ago

    Sonipat, India Dayanand Hospital & Critical Care Centre Full time

    **Education Required**: MBBS degree **Key Responsibilities**: - Provide primary and emergency medical care to patients in the hospital. - Perform intubation and other advanced life support procedures as needed. - Assess, diagnose, and treat patients presenting with a variety of conditions in the emergency room. - Collaborate with other healthcare...

  • Pro

    5 days ago

    Sonipat, India FIMS Hospital Full time

    **A career at FIMS means seizing opportunities ahead of the pack and being part of providing an enriching healthcare experience. If you’re genuinely passionate about outstanding patient care and you’re among the best at what you do, please view our open positions below and see the difference you can make in your own and other people’s...

  • Nursing Officer

    3 days ago

    Sonipat, India Noble Hospital Full time

    **1. Patient Care**: - Deliver safe, effective, and individualized care to patients. - Conduct initial and ongoing patient assessments, including physical, emotional, and psychosocial evaluations. - Administer medications and treatments in accordance with established protocols. - Monitor and document patients’ progress and report changes to the healthcare...

  • Dietician

    2 weeks ago

    Sonipat, India FIMS HOSPITAL Full time

    M.sc in Nutrients and dietician experience upto 4yr Salary will be uotp 30000/- per month Coordinates all dietary activities in the facility, acting through the food service supervisors and dietary technicians. - Supervises the development of specialized diets using appropriate dietary modifications where necessary; supervises menu planning for special...

  • Ns

    5 days ago

    Sonipat, India FIMS Hospital Full time

    **A career at FIMS means seizing opportunities ahead of the pack and being part of providing an enriching healthcare experience. If you’re genuinely passionate about outstanding patient care and you’re among the best at what you do, please view our open positions below and see the difference you can make in your own and other people’s...

  • Nursing Incharge

    4 days ago

    Sonipat, India FIMS Hospital Full time

    **A career at FIMS means seizing opportunities ahead of the pack and being part of providing an enriching healthcare experience. If you’re genuinely passionate about outstanding patient care and you’re among the best at what you do, please view our open positions below and see the difference you can make in your own and other people’s...