Mc- L3-service- Lucknow Ro

2 weeks ago

Lucknow, India Bajaj Auto Full time

**Experience**: 3 - 8 Years

**Location**: Lucknow ROUttar Pradesh

**Nature of Job**: After-Sales

**Job role**: Product & Field Support

**BU - MC Department ( Service - MC )**

**L3 - Service**

**Job Location**

**Regional Office**

**BU / Dept**

**MC BU**

**Level / Grade**

**L3**

**Job Role/ Function**

**Service**

**Designation**

**Area Service Manager**

**1**

**Educational Qualification**

**Necessary**:
**B. E.**

**Premium college with a very good academic record**

**Optional**:
**MBA**

**2**

**Age**

**Minimum**:
**Maximum**:
**33 YRS**

**3**

**Experience**

**Minimum**:
**3**

**Maximum**:
**8**

**Industry Specifications**:
**OEM Automotive**

**Preferred Exposure**:
**ASM - Service**

**4**

**Reporting**

**Report to (Designation)**

**No. of Reportees**

**Direct Reporting**

**RM - Service**

**Individual Contributor**

**Indirect Reporting (if any)**

**NA**

**NA**

**5**

**Responsibilities**:

- Handling territory as ASM.
- Step up the customer experience.
- Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth
- Product performance feedback and competition benchmarking.
- TPM Implementation at Dealerships and drive the Service agenda
- Tracking competitor activities and keeping abreast with the latest trends and requirements.
- Readiness for new products.
- Product failure report and analysis to HO team.
- Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA
- Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory.
- Service network/ Capacity expansion as per DSS norms - Dealers & ASDs.
- Control on Warranty Claims
- Promoting Sales by providing service support.
- Promoting Genuine Spares Sales.

**6**

**Competency Requirements**

**Technical/ Functional**:
**Dealership Management, Product Knowledge, Market Knowledge, Network development, Basics of Finance**

**Behavioral**:
**Analytical Skills, People Management, Influencing Skills, Training Skills, Managing Teams, Achievement Orientation, Customer Focus**

**7**

**Interface**

**Internal**

**External**

**Direct Interface**

**Sales, Marketing, Spares, Network**

**Dealers**

**Development, Central Quality Assurance**

**Indirect Interface**

**-**

**-**

**8**

**Any other specific requirements

  • Ub- L3

    2 weeks ago

    Lucknow, India Bajaj Auto Full time

    **Experience**: 4 - 10 Years **Location**: Lucknow RO (CTL)Uttar Pradesh **Nature of Job**: After-Sales **Job role**: Product & Field Support **BU - UB Department ( Service - UB )** **L3 - Area Service Manager** **Job role** **Area Service Manager, Urbanite Business** **Educational Qualifications** **B.E./B. Tech. preferably in Electrical/...

  • Ibu - L3 - Service - Lucknow Ro

    11 hours ago

    Lucknow, Uttar Pradesh, India Bajaj Auto Full time

    **Experience**: 3 - 8 Years **Location**: Lucknow ROUttar Pradesh **Nature of Job**: After-Sales **Job role**: Product & Field Support **BU - IBU Department ( Service - IBU )** **L3 - Service** **Job Location** **Regional Office** **BU / Dept** **IBU** **Level / Grade** **L3** **Job Role/ Function** **Service** **Designation** **Area Service...

  • L4 - Branch Operation - Lucknow - Bacl

    11 hours ago

    Lucknow, Uttar Pradesh, India Bajaj Auto Full time

    **Experience**: 2 - 7 Years **Location**: Lucknow RO (BACL)Uttar Pradesh **Nature of Job**: Business Support **Job role**: Others **Position/Designation** **Assistant Manager - Branch Operations** **Grade/Level** **L4** **Location** **Lucknow** **Experience** **Minimum 2 to 4 years of experience, preferably in Financial...

  • Freshers & Experience || Full Time || Customer Service Associate

    3 weeks ago

    Lucknow, India Pure Sweet Enterprises Full time

    Pure Sweet Enterprises, an authorized Kent RO service center, is seeking a Customer Service Associate to provide exceptional service to our customers. As the first point of contact, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and processing service requests efficiently and...

  • Customer Service Executive@ Lucknow

    2 weeks ago

    Lucknow, Uttar Pradesh, India Shining Stars Institution & travels Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    HELLO, JOBSEEKERSGreetings from Shining Stars.Inviting applications for Customer Care Executive Profile for one of the BPO at Lucknow Location.Profile - Domestic ProcessShifts- Day Shifts/Rotational ShiftsSalary- Upto 20k ctcLocation- Hazratganj, GomtinagarAny 12th pass-out with excellent English communication can apply.Note-Kindly go through the Job...

  • Freshers For Pharmacist

    3 weeks ago

    Lucknow, India Ambar Trust Group of Service Full time

    We are seeking a dynamic and dedicated pharmacist to oversee the daily operations of our MediRoom Pharmacy, Polyclinic, and Diagnostic Center. The ideal candidate will be responsible for ensuring efficient store functioning, customer satisfaction, smanagement, and compliance with healthcare regulations.Key Responsibilities:Manage day-to-day operations of the...

  • Hiring For Receptionist

    3 weeks ago

    Lucknow, India Blue Ro Full time

    We have vacant of 2 Receptionist Jobs in Jankipuram, Lucknow, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Good Communication Skills, Written Communication, Active Listening, Interpersonal Skills etc.Experience 1 - 2 Years No. of Openings 2 Education Any Bachelor Degree Role Receptionist Industry Type Water...

  • Job Opening For Design Coordinator @ Lucknow RO

    2 days ago

    Lucknow, Uttar Pradesh, India Nagarjuna Construction Company (NCC) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Please find the Job Description given below for your reference..Job Title: Manager / Senior Manager Design Coordinator (Buildings)Location: Lucknow Regional OfficeExperience: 812 YearsQualification: M.Tech in Structural Engineering (Preferred)Software Proficiency: ETABS (Mandatory)Role Summary:We are seeking a dynamic and detail-oriented Design Coordinator...

  • Guest Service Associate

    2 days ago

    Lucknow, India Hotel Millenia Regency Lucknow Full time

    **Salary**: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Food provided - Paid sick time Schedule: - Flexible shift COVID-19 considerations: Yes Ability to commute/relocate: - Lucknow - 226028, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred)

  • Lucknow

    2 weeks ago

    Lucknow, India GULSHAN MEDICARE Full time

    ADMIN ASSISTANT/EXECUTIVE Correspondence with Govt. Authorities, Courier Companies, Banks, and local authorities regarding respective works. Keep an eye on each and every aspect of managing office records and timely provide as requested. Maintaining records of repairs and maintenance Co-ordinate with college regarding material requests and other official...