Customer Service Executive

1 week ago

Alwarpet Chennai Tamil Nadu, India Tulsi Madras Full time

**Key Responsibilities**
- **Product Presentation**: Showcase our collections to customers, guiding them in making informed purchasing decisions.
- **Video Call Coordination**: Work with the internal team to schedule and facilitate video calls with customers, ensuring a seamless and personalised experience.
- **Order Management**: Assist customers with product orders, processing inquiries, and following up on order status, ensuring timely delivery and customer satisfaction.
- **Feedback and Improvement**: Collect customer feedback and work with the relevant teams to improve service delivery and product offerings.
- **Sales Support**: Contribute to achieving sales targets by actively promoting products, answering queries, and addressing customer concerns effectively.

**Requirements**:

- Previous experience in customer service or sales, preferably in the fashion or têxtile industry.
- Strong communication skills, both verbal and written.
- Ability to understand and translate customer requirements into tailored product offerings.
- Proficiency in scheduling and coordinating virtual meetings or video calls.
- A passion for têxtiles or fashion design, with knowledge of sarees being a significant advantage.
- Ability to work well both independently and in collaboration with the internal team.
- Strong problem-solving skills and attention to detail.
- Ability to multitask in a fast-paced environment.

**Preferred Skills**:

- Knowledge of têxtile fabrics, fashion trends, and design principles.
- Familiarity with fashion retail or e-commerce platforms.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu Thiruvananthapuram, Kerala, India Customer Service Executive Full time

    A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

  • Retail Sales/customer Service

    5 days ago

    Alwarpet, Chennai, Tamil Nadu, India CAPPELLA SPORTS PVT LTD Full time

    Job Title: Store Executive Company: Cappella Sports Location: Alwarpet, Chennai-600018 Job Summary: We are seeking a highly motivated and customer-focused Store Executive to join our team at Cappella Sports. As a Store Executive, you will be responsible for managing the day-to-day operations of the store, providing exceptional customer service, and...

  • Customer Service

    2 weeks ago

    Alwarpet, Tamil Nadu, India Frokme Full time ₹ 4,20,000 - ₹ 9,00,000 per year

    Hiring for a luxury silk saree brandJob Overview:We're looking for a passionate and people-oriented individual to manage our website presence and provide exceptional customer service across channels. This dual role is perfect for someone who understands fashion trends, loves engaging with online communities, and can handle customer inquiries with...

  • Customer Service Executive

    6 days ago

    Chennai, Tamil Nadu, India BetterPlace - Digital Solutions for Frontline Workforce Management Full time

    Complete Work From Home job Role: Customer Service Executive - Manage large amounts of inbound and outbound calls in a timely manner and resolve issues related to bus booking - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the...

  • Customer Service Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Bookwater Full time

    **Role: Customer Support Executive** **Exp: 0-1 Year ( Freshers with good communication also apply)** Responsibilities - Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans. - Handling customer complaints and concerns in a professional manner, working...

  • Customer Service Executive

    5 days ago

    Chennai, Tamil Nadu, India SIRUVASRI ENTERPRISES Full time

    Designation: Customer Service Executive Skills required: Hindi must Educational qualification: BE Mechanical Engineering/DME Salary package: based on Experience Location: Perungudi - Chennai Experience: 4 yrs above **Job description**: - **Handling Customer Inquiries**:Answering questions, resolving complaints, and providing product/service...

  • Customer Service Executive

    3 days ago

    Chennai, Tamil Nadu, India Optimum health care Full time

    This is a full-time, on-site role for a Customer service Executive in Chennai. The customer service will be responsible for the day-to-day tasks related to new business development, lead generation, account management, and communication. **Qualifications** - New business development, lead generation, and account management skills - Excellent written and...

  • Customer Service Executive

    1 week ago

    Chennai, Tamil Nadu, India YTPS HR Services Full time

    **Position: Customer Service Executive Responsibilities**: Managing retail operations, including cash, store operations, inventory, and shelf life Managing the store, reporting of its functioning, and merchandising Closing and opening the store Around 1-3 years in Retail Sales Excellent customer service attitude Ability to resolve customer concerns in a...

  • Customer Service Executive

    4 days ago

    Chennai, Tamil Nadu, India Hire Lab Consultants Private Limited Full time

    Hiring for MNC Company Job Requirement: - Education: 12th Pass, or Any Graduation. - Language - German, Sinhala, Nepali - Freshers or Experience (minimum 6 months in Customer Service Executive) - Shift - Rotational Shift - 5 days Working - Location: Thoraipakkam, Chennai - Salary 2LPA - 10 LPA Roles and responsibilities: - Conducting customer...

  • Customer Service Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Dreamour Multiventures Full time

    As a **Customer Service & Shop Support Executive**, you will play a dual role in ensuring exceptional customer experiences and supporting grocery stores onboarded to our platform. In addition to addressing customer queries and complaints, you will assist shop partners with product listing, cataloging, and image management, ensuring smooth operations for both...