Job Title: Cashier
1 week ago
The Cashier is responsible for handling customer transactions accurately and efficiently at the box office and/or food & beverage counters. The role ensures smooth billing operations, excellent customer service, and proper cash management in line with company policies.
**Key Responsibilities**
- Handle cash, card, UPI, and digital payment transactions accurately
- Issue movie tickets and/or bill food & beverage items using the POS system
- Ensure correct pricing, discounts, offers, and promotions are applied
- Maintain accurate cash balance and reconcile cash at the end of each shift
- Generate shift-wise sales reports and submit to the Duty Manager
- Assist customers with queries related to tickets, show timings, seating, and offers
- Maintain cleanliness and organization of the cash counter area
- Follow SOPs related to cash handling, refunds, and void transactions
- Coordinate with F&B, ushering, and operations teams during peak hours
- Adhere to company policies, safety standards, and customer service guidelines
**Required Skills & Competencies**
- Basic computer knowledge and familiarity with POS systems
- Good numerical accuracy and attention to detail
- Strong customer service and communication skills
- Ability to work under pressure during peak shows and weekends
- Honest, responsible, and well-groomed
**Qualifications & Experience**
- Minimum qualification: 10th / 12th pass
- Prior experience as a cashier (retail / cinema / hospitality preferred)
**Working Conditions**
- Rotational shifts including weekends and public holidays
- Standing for long hours
- Fast-paced working environment
**Performance Indicators (KPIs)**
- Accuracy in billing and cash handling
- Customer satisfaction and service quality
- Timely reporting and shift closure
- Compliance with SOPs and audit standards
**Job Types**: Full-time, Permanent
Pay: ₹9,676.87 - ₹16,000.00 per month
Work Location: In person
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