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Customer Care Executive

2 weeks ago

Lal Bagh Bengaluru Karnataka, India Sturlite electric Private Ltd Full time

Inside Sales / Sales Tele-caller

**Company Name**: Sturlite Greentech Solutions Private Limited
**Industry**: Solar Projects
**Location**: Bengaluru

**Job Type**: Full-Time
**Experience**: 2-5 years

**About Sturlite Greentech Solutions Private Limited**:
Sturlite Greentech Solutions Private Limited. is a leading player in the renewable energy sector, specializing in solar solutions. With a commitment to driving sustainable development through innovative solar technology, we aim to provide businesses and home-owners with solar and energy-efficient alternatives to ensure they are in control of their energy needs. Our mission is to bring green energy solutions to the forefront of industrial and residential growth, contributing to a cleaner, more sustainable future.

**Position Overview**:
**Key Responsibilities**:

- Lead Qualification and Sales:

- Follow-up on inbound inquiries, providing relevant information and offering solutions to convert customers towards purchase
- Handle customer inquiries and provide timely, professional responses to queries
- **CRM Management**:

- Maintain and manage a detailed record of client interactions, inquiries, and sales pipeline in the Sales CRM system
- Ensure the CRM system is updated regularly with accurate information about potential leads, current clients, and ongoing projects.
- Track and manage the sales cycle for each lead, ensuring timely follow-ups and conversions.
- Utilize CRM analytics to generate reports, track performance metrics, and provide insights for optimizing sales strategies.
- **Sales Targets & Reporting**:

- Meet or exceed monthly and quarterly sales targets set by the management team.
- Provide regular sales performance updates to management, including forecasts, sales pipeline status, and performance against targets.

**Required Skills & Qualifications**:

- Education: Bachelor's degree
- Experience: Minimum 2-4 years of experience in inside sales preferably within the solar or renewable energy sector
- Language Proficiency: English and Hindi and minimum 2 of Kannada, Malayalam, Tamil, Marathi, Odia
- CRM Experience: Hands-on experience with CRM platforms
- Sales Expertise: Strong experience in generating and qualifying leads, closing deals, and meeting sales targets.
- Communication Skills: Excellent verbal and written communication skills with the ability to build rapport with customers.
- Team Player: Collaborative and willing to support team efforts to achieve company goals

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9035654433