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Receptionist and Telecaller

2 weeks ago

Visakhapatnam Andhra Pradesh, India Siriki Resorts Full time

**Key Responsibilities**:

- **Telecalling Duties**:

- Make outbound calls to potential and existing customers to promote services/products.
- Respond to inquiries, provide information, and resolve customer queries.
- Maintain a database of customer interactions, feedback, and follow-ups.
- Achieve daily/weekly calling targets and generate leads as required.
- **Receptionist Duties**:

- Greet and welcome visitors, ensuring a professional and friendly reception experience.
- Manage incoming phone calls, route them to the appropriate department, and take messages as needed.
- Handle appointment scheduling and maintain an organized front desk area.
- Assist with administrative tasks, such as filing, data entry, and document handling.
- **Customer Service**:

- Build and maintain strong relationships with clients and visitors.
- Address customer complaints or concerns promptly and professionally.
- Provide support to other departments as necessary to ensure smooth operations.

**Qualifications & Skills**:

- High school diploma or equivalent; a degree in a related field is a plus.
- Proven experience as a telecaller, receptionist, or similar role.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel) and basic CRM tools.
- Ability to multitask and prioritize work effectively.
- Pleasant and professional demeanor with strong organizational skills.

**Perks & Benefits**:

- Competitive salary package.
- Incentives/bonuses for meeting telecalling targets.
- A friendly and supportive work environment.
- Opportunities for career growth and skill development.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person