Retail Sales Executive

5 days ago

Mumbai, India Giva Full time

**Job Role: Fashion Consultant/ Senior Fashion Consultant**

**Job Location**: Nexus Seawoods (Seawoods Navi Mumbai), Phoenix Marketcity (Kurla, Mumbai)

**Qualification **:12th Pass

**Experience**:M**i**nimum 6months experience in Retail sales

**Age Requirement**:

- 30 years and below can apply

**Note: English communication should be fluent**

**Company Overview**

GIVA is a first silver jewellery company with a vision to provide authentic, elegant, and affordable jewellery.

Started in 2019, GIVA has grown rapidly to become one of India's leading silver jewellery brands.

GIVA is aiming to make fine jewellery accessible & affordable for every Indian woman. GIVA is inspired by womanhood with the designs that resonate with the young and passionate women of today.

GIVA comes with a catalogue of 50+ collections and 1000+ designs. Providing authentic yet affordable silver jewellery without compromising on quality.

GIVA is a Jewellery company focused on creating trusted and affordable jewellery in India. We are one of the fastest-growing brands in the jewellery space with Anushka Sharma as our brand ambassador and several regional celebrities.

**Industry: Retail Luxury Goods and Jewellery**

**Job Description for Sales Executive (GIVA)**

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

**Responsibilities**
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing, and after-sales services)
- Answer customers’ questions about specific products
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell and Up-sell products
- Ensure racks are fully and stocked (Coordinate with the Retail Team)
- Ensuring Aesthetic displaying the stock (Coordinate with the GIVA VM team)
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Report customer feedback, Daily sales details, Daily Customer Walkin to the Team
- Stay up-to-date with new products/services
- Act as a bridge between the offline stores and the corporate office

**Requirements**:

- Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior patterns
- Knowledge of inventory stocking procedures
- Basic Analytical Skills
- Track record of achieving sales targets
- Excellent communication skills, relationship building
- Ability to perform in fast-paced environments
- Flexible to work various shifts
- Familiarity with the local language

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have experience in Upselling and Cross selling?
- Are you below 30 years of age?
- How will you rate your English Communication skills out of 5?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Retail sales: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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