Retail Sales Associate

Key Responsibilities
- **Customer Service**:

- Greet and engage customers warmly, understanding their preferences and styling needs.
- Provide expert guidance on selecting cotton-based ethnic apparel, including kurtas, kurtis, two-piece sets, palazzos, pants, and gowns, based on occasion, fit, and personal style.
- Educate customers about the unique features of our products, such as handwoven cotton fabrics, eco-friendly dyes, and regional craftsmanship (e.g., Lucknowi chikankari, block prints, or khadi weaves).
- Assist with styling tips, such as pairing kurtis with palazzos or suggesting accessories to complete the look.
- **Sales and Product Promotion**:

- Actively promote new arrivals, seasonal collections, and special offers to drive sales.
- Upsell complementary products, such as dupattas, jewelry, or footwear, to enhance customer purchases.
- Meet or exceed monthly sales targets as set by the Store Manager.
- **Store Operations**:

- Maintain a clean, organized, and visually appealing store display, ensuring all products are neatly arranged and properly labeled.
- Assist with inventory management, including restocking shelves, checking product availability, and reporting low stock to the manager.
- Process transactions accurately using the store’s POS system and handle cash, card, or digital payments.
- **Customer Relationship Building**:

- Build rapport with customers to encourage repeat visits and foster brand loyalty.
- Collect customer feedback and share insights with the Store Manager to improve product offerings and services.
- Promote loyalty programs, discounts, or social media engagement to enhance customer connection with the brand.
- **Product Knowledge**:
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- Stay informed about the latest trends in cotton-based ethnic wear, including fabric types (e.g., Chanderi, khadi, mulmul), embroidery techniques (e.g., chikankari, phulkari), and styling trends.
- Attend training sessions or workshops provided by the store to deepen understanding of Indian ethnic fashion.
- Qualifications and Skills
- **Education**: High school diploma or equivalent; a diploma or degree in fashion, retail, or a related field is a plus.
- **Experience**:

- Prior experience in retail sales, preferably in women’s apparel or ethnic fashion, is preferred but not mandatory.
- Freshers with a passion for fashion and strong interpersonal skills are welcome to apply.
- **Skills**:

- Excellent communication and interpersonal skills to connect with diverse customers.
- Strong knowledge of or willingness to learn about Indian ethnic apparel, especially cotton-based kurtas, kurtis, palazzos, and gowns.
- Ability to style outfits and provide personalized recommendations.
- Basic math skills for handling transactions and calculating discounts.
- Comfortable using POS systems and basic digital tools.
- **Personal Attributes**:

- Enthusiastic, approachable, and customer-centric attitude.
- Passion for Indian ethnic fashion and sustainable clothing.
- Ability to work in a fast-paced environment and handle multiple customers simultaneously.
- Team player with a positive and proactive mindset.
- **Physical Requirements**:

- Ability to stand for extended periods and perform light lifting (e.g., rearranging stock or displays).
- Flexibility to work weekends, holidays, and during festive seasons when the store is busiest.
- Preferred QualitiesFamiliarity with Indian ethnic wear trends, such as pairing kurtis with palazzos or styling gowns for festive occasions.
- Knowledge of regional cotton-based crafts (e.g., Jaipur block prints, Lucknowi embroidery) to educate customers.
- Fluency in Hindi, English and Gujarati to connect with a diverse customer base.
- Interest in sustainable fashion and eco-friendly practices.
- Benefits: Competitive salary with performance-based incentives.
- Employee discounts on our exclusive range of cotton-based ethnic apparel.
- Opportunities for growth within the store, including training in retail management or merchandising.
- A vibrant and creative work environment celebrating Indian craftsmanship.

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person