Retail Sales Associate

We are seeking a passionate, customer-focused, and enthusiastic Salesperson to join our team. The ideal candidate will have a keen interest in Indian ethnic fashion, excellent communication skills, and a flair for providing personalized customer service. As a Salesperson, you will assist customers in selecting the perfect cotton-based kurtas, kurtis, two-piece sets, palazzos, pants, and gowns, ensuring a delightful shopping experience while driving sales and promoting our brand's commitment to quality and sustainability.

• Key Responsibilities

• Customer Service:

• Greet and engage customers warmly, understanding their preferences and styling needs.

• Provide expert guidance on selecting cotton-based ethnic apparel, including kurtas, kurtis, two-piece sets, palazzos, pants, and gowns, based on occasion, fit, and personal style.
• Educate customers about the unique features of our products, such as handwoven cotton fabrics, eco-friendly dyes, and regional craftsmanship (e.g., Lucknowi chikankari, block prints, or khadi weaves).
• Assist with styling tips, such as pairing kurtis with palazzos or suggesting accessories to complete the look.

• Sales and Product Promotion:

• Actively promote new arrivals, seasonal collections, and special offers to drive sales.

• Upsell complementary products, such as dupattas, jewelry, or footwear, to enhance customer purchases.
• Meet or exceed monthly sales targets as set by the Store Manager.

• Store Operations:

• Maintain a clean, organized, and visually appealing store display, ensuring all products are neatly arranged and properly labeled.

• Assist with inventory management, including restocking shelves, checking product availability, and reporting low stock to the manager.
• Process transactions accurately using the store's POS system and handle cash, card, or digital payments.

• Customer Relationship Building:

• Build rapport with customers to encourage repeat visits and foster brand loyalty.

• Collect customer feedback and share insights with the Store Manager to improve product offerings and services.
• Promote loyalty programs, discounts, or social media engagement to enhance customer connection with the brand.
• Product Knowledge:

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• Stay informed about the latest trends in cotton-based ethnic wear, including fabric types (e.g., Chanderi, khadi, mulmul), embroidery techniques (e.g., chikankari, phulkari), and styling trends.
• Attend training sessions or workshops provided by the store to deepen understanding of Indian ethnic fashion.
• Qualifications and Skills
• Education: High school diploma or equivalent; a diploma or degree in fashion, retail, or a related field is a plus.
• Experience:
• Prior experience in retail sales, preferably in women's apparel or ethnic fashion, is preferred but not mandatory.
• Freshers with a passion for fashion and strong interpersonal skills are welcome to apply.

• Skills:

• Excellent communication and interpersonal skills to connect with diverse customers.

• Strong knowledge of or willingness to learn about Indian ethnic apparel, especially cotton-based kurtas, kurtis, palazzos, and gowns.
• Ability to style outfits and provide personalized recommendations.
• Basic math skills for handling transactions and calculating discounts.
• Comfortable using POS systems and basic digital tools.

• Personal Attributes:

• Enthusiastic, approachable, and customer-centric attitude.

• Passion for Indian ethnic fashion and sustainable clothing.
• Ability to work in a fast-paced environment and handle multiple customers simultaneously.
• Team player with a positive and proactive mindset.

• Physical Requirements:

• Ability to stand for extended periods and perform light lifting (e.g., rearranging stock or displays).

• Flexibility to work weekends, holidays, and during festive seasons when the store is busiest.
• Preferred QualitiesFamiliarity with Indian ethnic wear trends, such as pairing kurtis with palazzos or styling gowns for festive occasions.
• Knowledge of regional cotton-based crafts (e.g., Jaipur block prints, Lucknowi embroidery) to educate customers.
• Fluency in Hindi, English and Gujarati to connect with a diverse customer base.
• Interest in sustainable fashion and eco-friendly practices.
• Benefits: Competitive salary with performance-based incentives.
• Employee discounts on our exclusive range of cotton-based ethnic apparel.
• Opportunities for growth within the store, including training in retail management or merchandising.
• A vibrant and creative work environment celebrating Indian craftsmanship.

How to Apply: Interested candidates are invited to submit their resume and a brief cover letter highlighting their interest in Indian ethnic fashion.

Job Type: Full-time

Pay: ₹8, ₹15,000.00 per month

Work Location: In person