Operations Support Agent-associate

2 weeks ago

Mumbai Maharashtra, India Fedex AMEA Full time

Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service

Grade : PC4

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

**Our Company**:
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

**Our Philosophy**:
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

**Our Culture**:
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

  • Operations Support Agent

    8 hours ago

    Mumbai, Maharashtra, India Fedex AMEA Full time

    Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer...

  • Sales Operations Associate

    3 days ago

    Ghatkopar, Mumbai, Maharashtra, India 8848 Digital llp Full time

    We are seeking a detail-focused, professional and knowledgeable Sales Operations Associate to join our team. The ideal fit for the role will have a strong background in a similar position, or within sales administration and will be adept with supporting sales staff in their duties to bring products and services to our clients. The key focus of the position...

  • Support Agent

    2 weeks ago

    Navi Mumbai, Maharashtra, India beBee Careers Full time

    **Support Agent Job Summary**We are looking for an experienced Support Agent to join our team. As a Support Agent, you will be responsible for providing technical assistance to customers, resolving issues efficiently, and escalating complex problems to internal teams.**Responsibilities:**Responding to customer inquiries and resolving issuesProviding timely...

  • Guest Service Associate

    5 days ago

    Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...

  • Operations Executive

    7 days ago

    Mumbai, Maharashtra, India New Delux Logistics Pvt Ltd Full time

    Job Title: Customer Support Associate Key Responsibilities: - Plan and execute shipments from factory to final destination - Handle port-to-port, air, and CIS shipments independently - Liaise with shippers, liners, airlines, transporters, CHAs, and surveyors - Place bookings with shipping lines and manage VGM, shipping instructions, MBL, and HBL -...

  • Operation Executive

    2 weeks ago

    CBD Belapur, Navi Mumbai, Maharashtra, India Orbit Associate Full time

    Job Role : Operations Executive - Location : Kharghar, Navi Mumbai - Hiring Type : Immediate / 15 to 30 days Notice period **JOB RESPONSIBILITIES**: - 1. Co-ordination with all internal departments for smooth execution of the shipment. - 2. Co-ordination with shipping lines, airlines and arranging the shipment movement. - 3. Customer Satisfaction will be a...

  • Customer Support Agent

    2 weeks ago

    Mumbai, Maharashtra, India Moreretail Full time

    **Customer Support Agent - Marketing**: 0020024, Mumbai, Maharashtra, India APPLY FOR THIS JOB SHARE - Department - Marketing Media & Activation - Job posted on - Dec 16, 2024 - Employment type - Onroll BE

  • Associate, Investment Operations

    8 hours ago

    Mumbai, Maharashtra, India Ares Management Full time

    Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...

  • Customer Support Agent

    2 weeks ago

    Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    Job Opening for International Customer Support. Job title: Customer Support Agent. Openings for US based process. Job Location: Malad. Qualification: HSC or any Bachelor's Degree. Fresher are also Eligible to apply. Salary up to 24k in hand and incentives (For Freshers) Salary up to 30k in hand and incentives (For Experience) Weekly 2 rotational week...

  • Operations Executive

    5 days ago

    Mumbai, Maharashtra, India New Delux Logistics Pvt Ltd Full time

    **Job description - Customer Support Associate** Key Requirements - Prior work experience with a freight forwarder is mandatory **Responsibilities**: Plan and execute shipments from factory to final destination Handle port-to-port, air, and CIS shipments independently Liaise with shippers, liners, airlines, transporters, CHAs, and surveyors Place...