Back Office Executive

6 days ago

Sarabha Nagar Ludhiana Punjab, India Singla Slimming Clinic Full time

1. Respond to client queries via phone, actively engaging in conversations about their weight loss journey, dietary challenges, and any health concerns they may be experiencing & take their feedback

2. Offer ongoing support & encouragement to clients, ensuring they feel motivated & empowered to achieve their weight loss goals.

3. Build strong relationships with clients,for loyalty & trust in our clinic's services & staff.

4. Maintain accurate & up-to-date client records, documenting contact information, appointment details, & treatment history.

5. coordinate with other staff members to ensure seamless operations of clinic

6. Follow up on payment dues of clients, sending timely reminders if needed.

7. Implement effective strategies to retain clients & promote repeat business from existing customers
- Graduate with minimum 1 year of work experience in Telle calling OR as Customer Relationship Executive
- Effective interpersonal skills with the ability to listen, understand
- Strong Follow-up skills
- Organized individual with the ability to prioritize tasks.
- Working proficiency in MS Office.

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person

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