Ideation Workplace Advisor

**Job Purpose**:
Haworth Ideation Services connect links between workspace design and human behaviour, health, performance, and the quality of the user experience. They are a key link in leading global clients through research data interpretation and analysis, to help shape and give form to viable workplace strategies and design solutions.

The Ideation Workplace Advisor is responsible for the efficient planning, scheduling, coordinating and supervising of the installation, measurement and reporting of Haworth Analytics projects as well as an active client advisory role from a workplace strategy perspective.

**A glimpse of your daily mission**:
**Supplier Management**
- Develops alliances with Haworth’s technology, hardware and platform partners, including legal frameworks, pricing structures and clear agreements on market communication.
- Ensures Haworth is the driver of the alliance and that the alliance is leveraged to increase sales and network.
- Benchmarks service offerings and pricing metrics to gauge competitiveness in cost, efficiency and experience.
- Keeps up to date with emerging trends in utilization measurement, workplace platforms and best practices.
- Supports the pilot trial of new products, platforms and services offered by established and new partners.
- Manages hardware assets and related logistics; purchase orders, batteries, on-site delivery and installation.

**Business Development**
- Identify client opportunities and work with regional and global colleagues to develop and deliver Ideation initiatives
- Opportunities development and pipeline management using Microsoft Dynamics Vine CRM and other tracking tools.
- Identify client key decision makers and work with the sales team to schedule meetings and pitch services.
- Drive Haworth’s Ideation services strategy to support dealers, knowledge partners, designers and consultants.
- Support the sales and marketing teams in client-facing interactions and positioning discussions, to differentiate Haworth utilizing Ideation services, research and digital tools.
- Provide support and content on RFI and RFP responses for Ideation services.
- Take a leading role in pitching for new business and responding to ‘Requests for Information’: - Proposing service methodologies, Fee and resource calculations, Writing relevant case studies, Preparing interactive pitch presentations that will engage the audience
- Lead the client relationship, in regard to Ideation service projects, as the day-to-day contact.
- Develops and manages relationships with designers architects, workplace consultants, knowledge partners, suppliers, partner organizations, professional organizations, and academia to support the market and sub regional sales strategy.

**Analytics Project Management**
- Develops and maintains project schedule and budget to ensure it is in line with approved pricing.
- Keeps track of the timeline to ensure on-time delivery and project execution.
- Constantly streamlines processes and tracking costs to ensure project profitability.
- Leads project meetings to define key goals and objectives.
- Leads milestone meetings with internal / external team members and project stakeholders.
- Leads interactive, stakeholder engagement initiatives such workshops, interviews, focus groups, presentations
- Develop and direct the work of the installation and dealership customer service team.
- Contracts with and manages independent installation teams as required to meet installation schedules as well as validate and ensure Haworth’s standard of installation is maintained by all installation contractors.
- Develops business plans and budgets necessary to ensure the necessary resources are allocated.
- Coordinate the delivery, receiving and installation of materials necessary to complete customers’ orders.
- Coach installers to equip them with the necessary knowledge on handling and installation
- Determine and implement the appropriate corrective actions to resolve delivery or installation issues.
- Promotes Haworth’s project management services such as reconfiguration and asset management.
- Ensure all contractors under his charge safeguard the reputation and premium image of Haworth.
- Verify all contractors’ billings and specify all sales project codes for accurate project cost accounting.

**Workplace Analysis Reporting**
- Measures and analyzes workplace effectiveness through discussion, site observation, space utilization and benchmarking studies. Directs and leads data gathering and analysis to ensure conclusions are robust
- Undertake development strategy reviews providing comment and analysis on: Time Utilization Studies, Space Benchmarking, Meeting room occupancy data, User group profiling, Identifies utilisation patterns and variances
- Direct the production of presentation report collateral, ensuring a presentation of analysis, ideas and recommendations is comprehensible, concise, coordinated and conclusive: Space planning, Sharing dens