Project Owner

**REMOTE**:
**Project Owner - Financial Division**:
**ARDEM Data Services Private Limited**
UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow - 226010, India

**Telephone**:915.130.3150

**Location**: India

**Type**:Remote

Full-Time

**Schedule**: Monday to Friday

**Shift**:6 PM - 3 AM IST

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Our brand is rapidly growing, and it’s time to add to our Production Team We are looking for an enthusiastic Project Owner who fits with our company culture and is excited to evaluate, manage, and maintain the quality of all of our accounting projects

**Essential Functions**:
**Documentation**:

- Maintain and update documentation for the respective process, including checklists, process maps, quality plans, training plans, and work instructions.

**Performance Management**:

- Measure Analyst performance against defined performance measures.
- Plan daily work assignments for each team member.

**Team Guidance**:

- Provide feedback and guidance to team members to help them improve their performance and achieve project targets.
- Provide one-on-one training and performance feedback to team members.

**Reporting**:

- Provide reports related to individual team member performance, including productivity, accuracy, and project performance in terms of on-time delivery and cycle time objectives.

**Team Supervision**:

- Supervise the individual project teams, ensuring they meet quality and performance standards.

**Communication**:

- Communicate with the entire team through team huddles and regular meetings.
- Identify staffing requirements and communicate them to leadership.

**Client Interaction**:

- Prepare presentations related to the project for client meetings.

**Issue Resolution**:

- Propose corrective actions for performance or behavioural issues among team members.

**Expertise**:

- Possess expert knowledge of input files and the scope of customer work received in AP/AR Domain.
- Understand the step-by-step process of creating final output files and how they are delivered to clients.
- Familiarity with Root Cause Analysis and Corrective Action.
- Prior experience of 4-5 years in a Team Lead profile within the accounting domain.

**Performance Targets**:

- Ensure the completion of work 100% on time as per client delivery requirements.
- Ensure the completion of work with 100% accuracy.
- Ensure the completion of work within cycle time requirements.

**Qualifications**:

- Graduates in relevant fields such as BCOM, BBA, MCOM, MBA.
- Excellent English communication skills.
- Resources: Must have access to a PC/laptop and a reliable broadband connection.

**Additional Information**:

- Night shift experience is mandatory.
- This role is critical in maintaining and enhancing the quality of our projects and is suitable for individuals with a strong background in project management, team leadership, and process documentation.

As a Project Owner in your rapidly growing brand, the individual in this role will contribute significantly to the company’s success by ensuring the efficient and high-quality execution of projects during night shifts.

**Additional Requirements**:
This opportunity enhances your work-life balance with allowance for remote work. To be successful your computer hardware and internet must meet these minimum requirements:

- ** Laptop or Desktop**:

- Operating System: Windows
- Screen Size: 14+ Inches
- Screen Resolution: FHD (1920×1080)
- Processor: i5 or higher
- RAM: Minimum 8GB (Must)
- Type: Windows Laptop
- Software: AnyDesk
- Internet Speed: 100 MBPS or higher

This is an exciting opportunity to play a pivotal role in strengthening the security foundation of a dynamic **US-based BPO**. You will have the autonomy to drive significant change and see the direct impact of your work. For a high-performing individual, this contract serves as a direct pipeline to a long-term career with our growing security team, offering stability and continued professional development.

**About ARDEM**:
ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.

**NOTE**:
ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs - this is fraud. Please disregard and refer to ARDEM’s Careers page for all open job positions. We apologize for any inconvenience caused by such acts.