Csa (Customer Service Associate)

2 weeks ago

Pune, India Client of VSmart Industrial & HR Services Full time

Position: Customer Service Associate (Office Job)

Scope of Job: Supporting Sales function in various financial Loan via Voice process

Location: Pune, Kalyani Nagar

Opening: 10

Shift: Day

Employment: Permanent, Onroll.

CTC range: 1.8lac to 3.5lac yearly

Experience: 1-5 year

Education: 12th Pass/Graduate of any stream

Skill required:
1. Excellent English Communication

2. Exp in generating the Sales via Voice process

3. Exp in working on CRM

4. Exp in sales, negotiation

5. Knowledge of Loan related terms

6. Knowledge in Computer & Ms-Office

**Responsibilities**:
2. Analyze the customer issues

3. Follow the timelines

4. Collect correct customer related information on the CRM.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹180,000.00 - ₹350,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Food allowance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Kalyani Nagar, Pune - 411014, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

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