Telesales Executive

2 weeks ago


Ramesh Nagar HO Delhi Delhi, India m11 insurance agents pvt ltd Full time

**Making outbound calls**:Telecallers make calls to potential customers to promote products or services, gather leads, or schedule appointments for sales teams.
- **Handling inbound calls**:They answer calls from customers, address inquiries, resolve complaints, and provide support.
- **Generating leads**:Telecallers identify and qualify potential customers who may be interested in the company's offerings.
- **Maintaining accurate records**:They document call interactions, customer information, and follow-up actions in a CRM system.
- **Following scripts and guidelines**:Telecallers adhere to company protocols and use scripts to ensure consistent messaging and customer interaction.
- **Providing product/service information**:They answer customer questions, explain features and benefits, and address concerns.
- **Resolving customer issues**:Telecallers may handle customer complaints, resolve problems, and provide solutions.
- **Building rapport**:They establish and maintain positive relationships with customers to foster trust and loyalty.
- **Meeting sales targets**:They may have individual sales targets or lead generation goals to achieve.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

**Language**:

- Hindi (preferred)

Work Location: In person


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