Sales Coordinator

19 hours ago

Rajkot Gujarat, India OM Manufacturers Full time

Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Understand Customer Requirements - Internal NPD team
- Planning Dispatch Schedule with the help of Production team.
- Keep record of sales trends
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
- Suggest sales process improvements

**Requirements and skills**
- Proven work experience as a Sales support specialist or Sales support associate or Sales Coordination
- Hands on experience with ERP and CRM systems
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
- Minimum 1yrs Exp in Sales coordination.
- Any Graduate

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person

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