Flight Supervisor

Department: Operations
- Location: Kolkata

Job Responsibilities
- Know the menu, Galley Loading Plan (GLP) and Equipment Loading Plan (ELP) for the aircrafts handled by the unit.
- Primarily responsible for loading and offloading of equipment to and from the aircraft and also be well versed with the ramp safety procedures and ensure strict compliance.
- Responsible for systematic galley loading of equipment and also handover to the Crew in a professional manner with proper filled checksheets.
- To ensure that all items are offloaded and fresh uplift loaded on the aircraft before removal of the hiloader and the entire procedure is carried out within the specified time.
- To constantly be in touch with airline officials for passenger load so as to cater to any increases well within time. All increases will be dispatched from TSAC by the Base Supervisor and will have to be loaded on the aircraft systematically by the Flight Supervisor.
- All flight challans are correctly raised and signed by the appropriate airline authority after the flight.
- Plan and supervise correct equipment packing and all class preset and develop procedures, schedules and checklists.
- Keep the airline's manuals up-to-date and ensure that filing of checklists, inventories, packing plans and other important records are made properly.
- Maintain all records flight wise required as per HACCP and ISO norms and also ensure compliance.
- Report any complaints from customers and other departments and keep the Duty Manager / Duty Officer informed about those complaints, findings, reasons and action taken.
- Keep his staff under constant supervision and training in order to improve performance.
- Ensure that designated sections and areas under him/her are always kept clean, before and after the flight.
- Participate in sectional / departmental briefings / meetings, discuss problems related to equipment or staff if any, and suggest improvements.
- To ensure that the allocated staff are in proper clean uniform, caps, shoes, well shaven, with clean nails and short hair.
- Also perform any other duties and take responsibilities assigned to him by the seniors from time to time.

Job Requirements
**Education**: Graduate / 3 years Diploma in Hotel Management / 1 year Diploma in Aviation / Hospitality Management

**Experience**: 0-3 years experience in service industry