Account Communications

JLL supports the Whole You, personally and professionally.
Key Responsibilities
Executive Support
Manage complex calendars and schedule appointments, meetings, and travel arrangements
Prepare and edit documents, presentations, and reports
Coordinate and organize meetings, conferences, and events
Maintain confidential files and records
Anticipate executive needs and proactively resolve issues
Account Communication Management
Serve as the primary point of contact for assigned client account, managing day-to-day communications and relationships
Develop and implement tailored communication strategies for Internal Stakeholders, client, aligning with their goals and brand identity
Create and deliver high-quality written content including press releases, newsletters, social media posts, and marketing materials
Monitor industry trends and provide strategic communication advice to clients
Organize and conduct client meetings, presentations, and status updates
Coordinate with media outlets and manage public relations efforts for clients
Analyse the effectiveness of communication strategies and provide regular reports
Cross-Functional Responsibilities
Serve as a liaison between executives, internal teams, and external stakeholders
Research and compile information for executive and client decision-making
Handle sensitive information with discretion and confidentiality
Contribute to new business pitches and proposal development
Provide general administrative support as needed

**Qualifications**:
Bachelor’s degree in communications, Business Administration, or related field preferred
3-5 years of experience in executive administrative support and/or account management
Exceptional organizational and time management skills
Strong written and verbal communication abilities
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with calendar management, travel coordination, and client relationship management
Knowledge of various communication channels and current industry trends
Ability to handle confidential information with discretion
Problem-solving skills and attention to detail
Ability to work independently and prioritize multiple tasks
Desired Skills
Familiarity with data analytics and reporting tools
Crisis communication experience
Additional language skills
Personal Attributes
High degree of professionalism and confidentiality
Proactive and solution-oriented mindset
Strong interpersonal skills and emotional intelligence
Adaptable to changing priorities and deadlines
Ability to work effectively under pressure
Creative problem-solver with a strategic mindset
Self-motivated with a proactive approach to work
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.