IT Support Technician

4 days ago

Pune, India Qualitas Global Services LLP. Full time

**“The only way to do great work is to love what you do”**

**~ Steve Jobs**

**About Qualitas Global**:
With offices across Europe and major customers across the globe, Qualitas Global Services specializes in
Image Tracking, Data Annotation & Video Analytics for Machine Learning in verticals like Automated
Vehicles, Sports, Drones, Retail, Security & Surveillance, Medical Annotations etc. helping Automobile software manufacturers, Sports team owners, coaches & managers, Security for Retail as well as
Government agencies, etc. in facial recognition, license plate recognition, athletes performance analysis, monitoring vehicles and traffic regulations to name a few.

Qualitas Global is also well known in the industry for premium Quality Assurance of Mobile & PC Video
Games & for development of Mobile Games, Apps & Software.

With a team of highly skilled professionals, we have completed several international projects, for clients ranging from start-ups to Fortune 5 companies.

Qualitas Global has a strong client base that expects the highest level of professionalism & performance at par with global standards, hence we are only interested in people deliver brilliant work with focus & accuracy.

As a rapidly growing company we provide immense quick growth opportunities.

**About The Role**:
He/she will be performing installs, moves, adds and changes, data backup/restores, computer virus management, data migrations, and workstation refresh activities.
- Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement corrective solutions, including offsite repair for remote users as needed.
- Manage hardware and software in order to deliver required desktop service levels.
- Assess the need for and implement performance upgrades to end user workstations, including the installation these upgrades (for example memory).
- Collaborate with LAN technicians/network administrators to ensure efficient operation of the company's desktop computing environment.
- Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations.
- Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
- Interface with third-party support and equipment vendors.

**Required Skills**:

- Bachelor's Degree in information technology, or related field (or equivalent experience).
- Minimum of 3 years of IT Desktop Support experience.
- Strong technical skills in supporting
- Ability to quickly trouble-shoot and resolve problems.
- Experience working in an Active Directory environment including SCCM.
- Experience with desktop virtualization (e.g. Xen) preferred but not required.
- Concentrated focus on defect reduction and quality of services.
- Experience working in a team-oriented, global, collaborative environment.

**WORK FORM OFFICE.**

**Immediate Joiners.**

Come be a part of our firecracker team, all set to have a blast

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)

**Speak with the employer**
+91 9356869315

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