Patient Relation Officer

6 hours ago

Vadodara, India BAPS Shastriji Maharaj Hospital Full time

Daily Meet the Patients and discuss the quality of their care.
- Collect information about the patient's treatment progress.
- Inform to respective departmental head of any suggestions or questions or complaints from Patient.
- Maintain the good relations with all Hospital's Department for solving the Patient's suggestions or questions or complaints or Suggestions.
- Solve the queries of Patients & Relatives.
- Collect the Feedback from Patient and Prepare the Report for the same.
- Monthly Present the Patient Feedback Analysis to Head Medical Service.
- Daily Calls to Discharged Patients for their Health Status.
- Daily and Monthly Reporting MIS.

**Salary**: ₹14,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Atladara, Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Hospitality Services: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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