Security Support

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Security Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.

You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.

**Key Responsibilities**:

- Integrate firewall solutions with SIEM, IDS/IPS, endpoint protection, and cloud security tools
- Monitor network performance and security systems, responding to security incidents and conducting root cause analysis
- Investigate and respond to security breaches, malware infections, and intrusion attempts and Major incident handling
- Configure and manage EDR and XDR solutions, enterprise antivirus solutions (such as TrendMicro, CrowdStrike, or similar), Web Application Firewalls (WAF) in on-premises and cloud environments & NAC for wired, wireless, and VPN network access control.
- Monitor and analyze security alerts, logs, and reports for malware infections and security incidents
- install and uninstall endpoint security solutions
- Implement network virtualization, micro-segmentation, distributed firewalling (DFW).
- Design and implement.1X authentication, MAB (MAC Authentication Bypass), posture assessment, and profiling policies
- Understanding of PKI, certificate-based authentication, endpoint profiling, and device posture assessment
- Configure, and manage Arcon PAM solutions to secure privileged accounts and sensitive data across the organization, troubleshoot PAM issues.
- Implement and optimize web filtering policies, SSL decryption, and content inspection
- Configure DLP rules, keyword detection, fingerprinting, and machine learning-based policies
- Monitor and analyze DLP alerts, incidents, and logs for potential data breaches or policy violations.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

**Who You Are**

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

**Required Technical and Professional Expertise**

Strong knowledge of network security, endpoint security
- Experience in cybersecurity, SOC, or security engineering roles.
- 12+ years of Total IT experience.
- Hands-on experience with SDWAN, PaloAlto, FortiGate and Checkpoint.
- Implement and maintain VPNs, IPSec tunnels, and SSL VPNs using Palo Alto and FortiGate technologies
- Proficiency in routing protocols BGP, OSPFConfigure proxy and network access control (NAC) solutions
- Hands-on experience with FortiManager, and FortiAnalyzerCreate and
- Perform firmware upgrades, patches, and routine maintenance on firewalls.

**Preferred Technical and Professional Experience**
- Experience with DAM solutions such as IBM Guardium.
- **BSc.**B.E./B. Tech, M.E. /M. Tech**
- Ability to monitor and audit database activities for unauthorized access and suspicious activities & Experience with Thales Cipher Trust.
- Understanding of key management solutions (KMS) and Hardware Security Modules (HSMs).
- Troubleshoot and optimize NSX networking components, including VXLAN, Overlay, Edge Services Gateway (ESG), and Distributed Logical Routers (DLR)
- Configure NSX Security Policies, NAT, VPN, Load Balancing, and Firewall rules
- Expertise in NSX-T components such as Transport Zones, Edge Nodes, and T0/T1 Gateways.
- **Certifications (Preferred, but not Mandatory)**:N